WMV files loads to Storyline 2 and when I preview, I get an error that Storyline has to close....

Jul 29, 2016

Hello there!  I am trying to insert a WMV file that was created from Go To Meeting.  I can get it inserted however when I attempt to preview the file, I receive an error saying that storyline had an error...do I want to check for solutions or close the program.

Any ideas what the issue could be?  I have tried to reformat the video (which is an mp4) and the quality diminishes. Any help is appreciated.

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