360 Review - Cannot access courses
Feb 22, 2021
I noticed last Friday that I cannot access any of my courses that are our 360 review page. I get the following message in all of my browser attempts.
The connection has timed out
The server at articulateusercontent.com is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.
My internet is working fine.
1 Reply
Hello Christopher, and welcome to E-Learning Heroes! ⭐️
Thanks for stopping by and describing what you're experiencing — So sorry you've hit this roadblock!
I peeked at our Articulate status page and can confirm there haven't been any outages today. Here are a couple of other tips:
If that doesn't help you out, can you submit a case with our support team so they can investigate further?