It is NOT! I have been trying for four days to upload both through Storyline and manually. I have contacted support who ghosted me after their first reply. Can someone PLEASE help me. My client is not happy...meaning I am not happy!
i have also shared with my team an Art. review link so they can create an account and put their comments, however they can't create accounts right now. and the option to add comments without articulate ID is not working,
how can they create accounts and add their comments?
Thanks for reaching out and sharing what your team is seeing when using Review 360. I see that you were able to contact our support team as well and you are currently working directly with Johnrey. You're in great hands!
6 Replies
Hi all!
We've shipped a fix for this issue, and Review 360 is performing normally. Our team is monitoring the situation carefully.
We've confirmed that Review 360 is working normally.
It is NOT! I have been trying for four days to upload both through Storyline and manually. I have contacted support who ghosted me after their first reply. Can someone PLEASE help me. My client is not happy...meaning I am not happy!
IS ANYONE THERE?
i have also shared with my team an Art. review link so they can create an account and put their comments, however they can't create accounts right now. and the option to add comments without articulate ID is not working,
how can they create accounts and add their comments?
Hi Mo,
Thanks for reaching out and sharing what your team is seeing when using Review 360. I see that you were able to contact our support team as well and you are currently working directly with Johnrey. You're in great hands!