Articulate 360 product outage and what we're doing as a result
Mar 19, 2024
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Hi Tom,
The biggest learning was our core DNS service was overloaded and we didn't have monitoring to identify it quickly.
There are lots of details on the specific causes and a full list of lessons learned at the end of the report here. We've made many changes to help ensure this doesn't happen again.
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what did you learn ?
See https://www.articulatestatus.com/incidents/typq5gjgt3lw
Hi Tom,
The biggest learning was our core DNS service was overloaded and we didn't have monitoring to identify it quickly.
There are lots of details on the specific causes and a full list of lessons learned at the end of the report here. We've made many changes to help ensure this doesn't happen again.
Thanks Karl
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