Difficulty accessing Assetts in Rise and Storyline 360 Aug 03, 2020 By Jennifer Poore Lately i have been having difficulty seeing assetts in the Content Library. here is what i see when i look at illustrations for "Medal" Here is what i see when i look for images:
Karl Muller almost 4 years ago08/03/20 at 8:42 pm (UTC) Hi Jennifer, You need to request your IT team to update the network endpoints. See: https://articulate.com/support/article/Articulate-360-Network-Endpoints
Jennifer Poore Author almost 4 years ago08/04/20 at 8:45 pm (UTC) Karl thaniks fo rthe information however our IT department has confirmed that all of the endpoints are up to date.
Alyssa Gomez Staff almost 4 years ago08/05/20 at 5:56 pm (UTC) Thank you for the update, Jennifer! I see that Shiela is helping you in your support case. You're in good hands!
3 Replies
Hi Jennifer,
You need to request your IT team to update the network endpoints.
See: https://articulate.com/support/article/Articulate-360-Network-Endpoints
Karl thaniks fo rthe information however our IT department has confirmed that all of the endpoints are up to date.
Thank you for the update, Jennifer! I see that Shiela is helping you in your support case. You're in good hands!
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