I translated my Rise course (EN > FR) using MateCat. When I try to import the translated text, I get the error message "Import failed: Check formatting or re-export translation"
I've checked the state of the exported XLIFF file and it has the correct info, as far as I can tell. <target xml:lang="fr-FR" state="translated">TEST</target>
Hi there, Lisa! You'll want to make sure that you're exporting the translation file from the same course where you're importing it. This means duplicating the course for each language version, and exporting an XLIFF file for each duplicate.
I tried both xliff and xlf files and I get the error Import Failed. I had forgotten the html option ticked. Should I remove the html tags and try again? What do you propose?
Sorry to hear about the error you are getting when importing the translated XLIFF/XLF files into your Rise course.
First thing to check is if you are importing the translated XLIFF/XLF file into the same course where you have exported the translation file. Also, make sure that you don't have any blank lessons in your Rise course. Both of these are discussed here.
We'd like to look into this issue closely as well -- please share your files with us by creating a case here.
32 Replies
Hello,
I am having this same issue and followed the instructions. Could I get support to ensure I can upload it to Rise?
Hi there, Lisa! You'll want to make sure that you're exporting the translation file from the same course where you're importing it. This means duplicating the course for each language version, and exporting an XLIFF file for each duplicate.
If that's what you're doing, please reach out to us here, and we can work with you on a solution!
Hello everyone,
I tried both xliff and xlf files and I get the error Import Failed. I had forgotten the html option ticked. Should I remove the html tags and try again? What do you propose?
Hi Aris!
Sorry to hear about the error you are getting when importing the translated XLIFF/XLF files into your Rise course.
First thing to check is if you are importing the translated XLIFF/XLF file into the same course where you have exported the translation file. Also, make sure that you don't have any blank lessons in your Rise course. Both of these are discussed here.
We'd like to look into this issue closely as well -- please share your files with us by creating a case here.
Did you figure out how to solve the problem in MateCat? I am having the same problem.
still running into this problem, XLIFF not uploading into the copy of the Rise course. Used Smartcat as suggested here. ???
Hi Jen! I'm sorry to hear that you are running into some issues with the translation of your Rise course.
Would you be able to share your files with us so that our Support team can have a look? You may upload your files by opening a case here.