I'd like to ask a few questions to help clarify the behavior:
Does the issue consistently happen when publishing any Microlearning course?
Have you tried exporting your course as a PDF from another browser?
If the issue is happening consistently for you and not just on a specific Microlearning course, please open a case with our support team here to connect with a support engineer. They're experts at all things related to Rise 360 and will be able to share more insights into how the PDF export can be improved.
1 Reply
Hi Gigi,
Happy to look into this for you!
I'd like to ask a few questions to help clarify the behavior:
If the issue is happening consistently for you and not just on a specific Microlearning course, please open a case with our support team here to connect with a support engineer. They're experts at all things related to Rise 360 and will be able to share more insights into how the PDF export can be improved.