As I was reading through the Rise accessibility-related pages on your site, I noticed that there are quite a few text contrast issues on the site itself. I understand that muted/pastel colors have been part of the "look" of Articulate and its products for a long time, but I'm wondering if Articulate would consider rebranding/re-coloring your customer-facing website to meet WCAG standards? Particularly on pages discussing accessibility features (but on all pages, really). Thank you in advance for considering this request.
Thanks Renz. That's very helpful. And if I want the screen reader to ignore an image (or, e.g., a gif) I just enter "" into the alt text field right? Two double quotes, no spaces?
I get feedback from Rise course participants that the elements and text in blocks are hard to see because there isn't enough contrast. Some blocks, like the matching knowledge check, do not allow us to change color or contrast. Maybe this could be a future enhancement.
Hi Loren, thanks for letting us know that you need a setting to adjust the contrast of some blocks. I will share this with the team and if we make any updates to this, we'll let you know!
Our web governance tool, SiteImprove, is flagging that all of our accessibility courses do not have headings. Can anyone from Articulate investigate if this is an issue on the Articulate software side? Trying to figure out if SiteImprove uses H tags for the headings within the courses. It may be the way our content management system is set up, so any insight would be helpful. Courses in question are stored at www.peterborough.ca/aodatraining. Thanks. I can also be reached at mbuffone@peterborough.ca.
Yes, the courses use the 'paragraph with heading', 'heading' and 'subheading' text block tools in the Articulate Rise software. To confirm, do those tools assign H tags?
Our web governance tool, SiteImprove, is also flagging the following WCAG non-compliance issues with 10 accessibility courses stored at www.peterborough.ca/aodatraining:
skip to main content link is missing
page zoom is restricted
Please refer to attached SiteImprove reports, investigate and advise. I can also be reached at mbuffone@peterborough.ca. Thanks.
My screen reader reads Heading text as 'Heading' and subheading text as 'Subheading'. I used NVDA. I'm more concerned about some Rise 360 built-in features which the screen reader identifies as 'barriers' and I have to work around them. It can be quite annoying though.
I noticed the Rise 360 Accessibility Conformance Report indicates "Article Last Updated August 30, 2022". Could someone from Articulate let us know what specific change or update was made, so we don't have to re-read the entire report? Thanks
When we make accessibility updates in Rise, we'll be sure to log those on the Rise 360 Version History page so you don't have to re-read the entire conformance report.
42 Replies
Request for Team Articulate:
As I was reading through the Rise accessibility-related pages on your site, I noticed that there are quite a few text contrast issues on the site itself. I understand that muted/pastel colors have been part of the "look" of Articulate and its products for a long time, but I'm wondering if Articulate would consider rebranding/re-coloring your customer-facing website to meet WCAG standards? Particularly on pages discussing accessibility features (but on all pages, really). Thank you in advance for considering this request.
Hi there, Liz. We're working on making the entire Articulate web experience accessible. Check out our statement here.
We are committed to continually improving access to all of our services -- thanks for keeping us accountable!
Hi Alyssa. For the Text on Image image type, can you tell me if the screenreader will read the text? Or should I provide alt text? Thanks!
Hi Claire! Great questions!
Yes, the screen reader will read the text of a Text on Image block.
Please note:
- The positioning of the text will affect the order if it's read first or last depending on if it's on the left or right of the image, respectively.
- Even with text content, the screen reader will still look for alt text for the image.
- If there are images in these blocks that don’t have alt text, screen readers ignore the tag and just announce them as images or read the file name.
If you don't want them to be announced as just "Image" or the "filename", please provide alt text to describe the image properly.
Hope that helps!
Thanks Renz. That's very helpful. And if I want the screen reader to ignore an image (or, e.g., a gif) I just enter "" into the alt text field right? Two double quotes, no spaces?
Correct Claire, that should make the screenreader ignore the image and not read any alt text or the image name.
I get feedback from Rise course participants that the elements and text in blocks are hard to see because there isn't enough contrast. Some blocks, like the matching knowledge check, do not allow us to change color or contrast. Maybe this could be a future enhancement.
Hi Loren, thanks for letting us know that you need a setting to adjust the contrast of some blocks. I will share this with the team and if we make any updates to this, we'll let you know!
We have the same problem too. We also have an issue where the submit button change state which does not comply with color contrast.
Accordion with + signs do not work so I use tab feature instead. The same issue with flip card because of the flip symbol there.
We need to addresses these issues.
In short, we have these barriers for NVDA screen readers:
1) Start button seems empty
2) Accordion feature with + icon
3) Flip card feature with 'flip' icon
4) Process interaction feature
4) Knowledge check 'retake' icon
5) Knowledge check change of colour on Submit button does not comply with color contrast ratio
Our web governance tool, SiteImprove, is flagging that all of our accessibility courses do not have headings. Can anyone from Articulate investigate if this is an issue on the Articulate software side? Trying to figure out if SiteImprove uses H tags for the headings within the courses. It may be the way our content management system is set up, so any insight would be helpful. Courses in question are stored at www.peterborough.ca/aodatraining. Thanks. I can also be reached at mbuffone@peterborough.ca.
You can add headings using a text block.
Yes, the courses use the 'paragraph with heading', 'heading' and 'subheading' text block tools in the Articulate Rise software. To confirm, do those tools assign H tags?
Our web governance tool, SiteImprove, is also flagging the following WCAG non-compliance issues with 10 accessibility courses stored at www.peterborough.ca/aodatraining:
Please refer to attached SiteImprove reports, investigate and advise. I can also be reached at mbuffone@peterborough.ca. Thanks.
My screen reader reads Heading text as 'Heading' and subheading text as 'Subheading'. I used NVDA. I'm more concerned about some Rise 360 built-in features which the screen reader identifies as 'barriers' and I have to work around them. It can be quite annoying though.
Thanks for the insight Suziana. Much appreciated.
I noticed the Rise 360 Accessibility Conformance Report indicates "Article Last Updated August 30, 2022". Could someone from Articulate let us know what specific change or update was made, so we don't have to re-read the entire report? Thanks
Hi there, Melanie!
We recently made some minor text updates to the Rise 360 Accessibility Conformance Report so that it matches what you see on the Rise 360 Roadmap.
When we make accessibility updates in Rise, we'll be sure to log those on the Rise 360 Version History page so you don't have to re-read the entire conformance report.