Rise - Gifs not working on IE v11 Apr 12, 2019 By shilpa kotecha The rise eLearning I have created works fine on Chrome but not on IE v11. I have checked the settings as suggested for compatibility view settings already.
Allison LaMotte Staff 5 years ago04/12/19 at 4:17 pm (UTC) Hi Shilpa, I’m sorry that you’re having some trouble here. I just tried this out on my end and everything seems to be working normally. The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here. In the meantime, if there's anything else I can do to help, please let me know!
shilpa kotecha Author Allison LaMotte 5 years ago04/16/19 at 11:03 am (UTC) Hi, support helped needed the following IE11 settings Internet options -> Advanced -> Multimedia -> Play animations in webpages
Allison LaMotte Staff shilpa kotecha 5 years ago04/16/19 at 3:03 pm (UTC) I'm so glad to hear they were able to help! :) Thanks for sharing the solution here in the community.
3 Replies
Hi Shilpa,
I’m sorry that you’re having some trouble here. I just tried this out on my end and everything seems to be working normally.
The quickest way to resolve this issue is to have our Support Team take a look. You can submit a case here.
In the meantime, if there's anything else I can do to help, please let me know!
Hi,
support helped needed the following IE11 settings
Internet options -> Advanced -> Multimedia -> Play animations in webpages
I'm so glad to hear they were able to help! :) Thanks for sharing the solution here in the community.
This discussion is closed. You can start a new discussion or contact Articulate Support.