RISE (incomplete step numbers in Interactive Process Block)

May 06, 2024

Hello

Currently we are facing an issue with the Interactive Process Block with the numbers below the Steps (check the picture attached)

If the participant is using a mobile phone they can't see the whole set of numbers (currenlty 38 steps) and they believe the total is much lesss than the reality

Is it possible to change this issue and show in the top right the max number of the steps?

2 Replies
Jose Tansengco

Hello Santiago, 

Happy to help!

Rise 360 automatically moves the numbers to show the remaining steps as soon as the learner approaches the end of the current set of steps shown: 

If you'd like to avoid the confusion your learners are experiencing with the steps, you can add a "Continue" block to remind your learners to finish viewing all of the steps before being allowed to proceed. They'll see the numbers shift to reveal the remaining steps if they continue tapping on the numbers to view all the steps.

Feel free to share your feedback through a feature request if you'd like to change the behavior of this block in future releases of Rise 360!