Rise PDF Export Omitting Images

Further to my original message, it seems as though if I switch my images to something other than 'image centered', they appear in the PDF version. Which seems to rule out this being an issue with SVGs.

I'm having an issue with missing images when exporting my Rise course to a PDF today as well. Only some of the images are showing - my first  "image with text" shows, but the rest do not. All my "2 column grid" images are showing as well as the "text on image".  

I had no issues publishing this course two days ago.  My images are in .png or .jpg format. 

Not that I'm glad you're having the same issue, but it's kind of a relief knowing it's not an issue that is specific to my set up.

I have also noticed that png images are omitted from labelled graphics during PDF publish too.

I'm seeing the same problem. No images at all in my recently published PDF.

I've just checked again this morning and the issue still persists for me too.

Yes, I can confirm there is a issue. Published an existing course and there are many images missing in the PDF.

YES, HERE WE ALSO HAVE THE SAME PROBLEM WITH ALL IMAGE FORMATS JPG,PNG,GIF AND SVG.

BY DOING SOME TESTS IF I DIVIDE THE COURSE AND EXPORT THE CHAPTERS/MODULES, SOME IMAGES WILL APPEAR AGAIN, BUT THE PROCESS IS WORKABLE BECAUSE WE HAVE TO DUPLICATE THE COURSE OF 10 MODULES, LEAVE MODULES 1 AND 2 AND EXPORT, THEN DOING THE SAME, LEAVES MODULES 3 AND 4. THIS TAKES A LONG TIME AND DOESN'T WORK 100%

I've had a response to my support case confirming that there was an issue with the PDF export omitting images. This has now been fixed, so give it a try, hopefully it'll work for you too.

Hi Everyone!

I'm happy to let you know we released a new update for Rise 360! This update fixes the issue where images were missing from the PDF output of a Rise 360 course. There's nothing to install for web apps. New features and fixes are immediately available!

Please let me know if you have any questions about this update or the issue you reported!