Forum Discussion

FonterraAccount's avatar
FonterraAccount
Community Member
7 years ago

Rise Quiz Settings

Hi, I am using the new Rise quiz feature where we can stop the user from moving on until they get the quiz correct.

However, I need to give the users 2 attempts before they can fail the quiz but move on to complete the module, (with the fail/complete being sent to the LMS). 

So I chose 2 attempts in the quiz settings. When I tested this, I got the quiz wrong on the 2nd attempt and expected to be able to move on after that but no, there is no retry button (which I expected) but I cannot move on either as the next lesson is still locked. I am now stuck inside the module.

Then I found this: https://articulate.com/support/article/Rise-Quiz-Settings  which states 'If you limit the number of times learners can retake the quiz and they fail all attempts, they won’t be able to advance to the next lesson or complete the course.' 

This seems very illogical. What is the point of having the attempts option if the users can't move on once they fail all attempts. They are essentially stuck.

Can this please be fixed urgently, our users need a certain number of attempts and if they fail those attempts they need to be able to move on without being stranded inside the module.

  • Hi Sophia!

    You're correct -- learners cannot retake the quiz one more time after they have exhausted all quiz attempts. 

    You may want to check your LMS to see if there is a setting that allows you to reset the course for the learner. This would allow them to start from the beginning as if they had never taken the course before, and they would be able to take the quiz again. Hopefully a feature like that would solve for what you need!