Hi, I have a very bad problem. I can open my Rise courses, but I cannot open the lessons within them in order to work on them. Since Friday it has been giving me an error message every time.
Sorry to hear you're having trouble editing Rise 360 lessons!
I see that you've opened a support case as well. To clarify, does this behavior occur across all supported browsers, or is it local to one? Also, does clearing the browser's cache improve the issue?
If not, seeing a screenshot of the error message you are receiving would be helpful. Feel free to share that here in the discussion or privately through a support case.
1 Reply
Hi Quentin!
Sorry to hear you're having trouble editing Rise 360 lessons!
I see that you've opened a support case as well. To clarify, does this behavior occur across all supported browsers, or is it local to one? Also, does clearing the browser's cache improve the issue?
If not, seeing a screenshot of the error message you are receiving would be helpful. Feel free to share that here in the discussion or privately through a support case.