Transparent images are NOT transparent in Quote blocks
Sep 09, 2019
Pinned Reply
Hi Everyone!
I'm happy to share that we released a new update for Rise 360!
This update fixes the issue you ran into where PNG images with transparent backgrounds are shown with a white background when inserted on a 'Quotation C' block type. There's nothing to install for web apps. New features and fixes are immediately available!
Please let me know if you have any questions about this update or the issue you reported!
9 Replies
Hi Fredrik!
Thanks for including the screenshots.
In my testing, only Quote C displayed a white background behind the transparent PNG while previewing the course. After publishing, the white background disappeared and the image displayed correctly.
Have you tried publishing the course and viewing the output on a web server or LMS?
I experience this as well
Hi there, Okland. We've got the Preview and Share URL behavior documented, and we'll let you know if it changes. Is viewing the web or LMS output working for you?
It seems to work efter publishing :).
Hope you'll fix it while previewing, that would help a lot.
Thanks
Fredrik
Thanks for confirming, Fredrik. We'll keep you posted on the status of this issue!
The transparency still doesn't show while previewing. Possible to fix?
Would really help a lot.
Thanks!
Hi there, Rikard. I don't have an estimated time for a fix on this issue right now. We'll let you know if this changes in the preview.
This one keeps getting me too. Quote C is the only format with a large photo, but it looks crude with transparencies.
Hi Everyone!
I'm happy to share that we released a new update for Rise 360!
This update fixes the issue you ran into where PNG images with transparent backgrounds are shown with a white background when inserted on a 'Quotation C' block type. There's nothing to install for web apps. New features and fixes are immediately available!
Please let me know if you have any questions about this update or the issue you reported!