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DaveClosson's avatar
DaveClosson
Community Member
3 years ago

Video replay after course completion on Litmos

Hi all,

I am building my courses with Rise and then uploading them to my Litmos LMS system.

My question:

How do I restrict navigation and disable fast forward for learners when they are first completing the course, BUT enable fast forward and free navigation once they complete the course?

i.e. they want to go back and review one or two of the video modules, but not watch the entire 20 minute video. 

I've got the restrict navigation and disable fast forward set - but can't figure out the replay. 

I've found this support article, but it isn't working when I test the course on SCORM Cloud or on Litmos. (https://articulate.com/support/article/Rise-360-How-to-Add-Videos-to-Your-Lessons#require-watch)

"Can learners fast-forward a video the next time they view it?

In most cases, yes. It depends on where your course is hosted.

  • If your course is hosted in an LMS, learners can fast-forward after watching the entire video, even if they close the course and launch it again later."

 

  • Hi Dave. Sorry to hear that you have trouble with forward seeking on your videos. I did a couple of tests, and I could reproduce your issue. We would love to take a closer look at this. Feel free to submit a support case here. Our support engineers are ready to help. 

    • DaveClosson's avatar
      DaveClosson
      Community Member

      Thanks Chino :-) Any shortcut to contact your support engineers? I submitted a ticket as you suggested and the reply was not helpful at all. It simply referred me to the support article that I had directly quoted in my support ticket/and question above. 

      • CNavarro's avatar
        CNavarro
        Former Staff

        Hi Dave. Sorry for the confusion. It looks like he hasn't seen this post that is why he sent you the article. I will reach out to him and clarify your issue.