This is regarding an error on Articulate Rise 360. When we use a iframe video (from Microsoft Stream) link on Rise 360, I am not able to restrict the video. As in, I want my learners to watch the complete video and then move to the next section.
However, when I preview or publish to review 360; I am not able to see the restriction correctly. Instead, it just shows continue button.
Can the team here provide any method to restrict an iframe video.
Hi Ananth, and welcome to the E-Learning Heroes community!
I see that you’ve reached out to our Support Engineers and are working with my teammate, Mark. You’re in great hands! We’ll continue the conversation in your support case.
Thanks for reaching out and I'm sorry to hear that some of the learners can't view the videos! I'm happy to help troubleshoot to narrow down the issue.
Are they receiving an error message or seeing a loading symbol?
If you're comfortable sharing a Review link, I'd be happy to test it out on my end as well. You can upload it here or privately in a support case if you prefer!
4 Replies
Hi Ananth, and welcome to the E-Learning Heroes community!
I see that you’ve reached out to our Support Engineers and are working with my teammate, Mark. You’re in great hands! We’ll continue the conversation in your support case.
Thank you Kelly, yes Mark has provided a workaround for this error.
Regards,
Ananth
Hi there.
I'm having an issue where the embed code plays for some but not all people who watch the videos. Is there a fix for this?
Hi Rachel,
Thanks for reaching out and I'm sorry to hear that some of the learners can't view the videos! I'm happy to help troubleshoot to narrow down the issue.
If you're comfortable sharing a Review link, I'd be happy to test it out on my end as well. You can upload it here or privately in a support case if you prefer!