"Your computer is offline."

Feb 25, 2022

By Aleksandra Vuckovic

Hi Rise keeps dropping out and says, 'Your computer is offline.'

My connection is very fast and reliable, I just checked it.

I tried different browsers, as well as incognito mode, but nothing seems to work.

Is Rise dropping out?

Cheers, Aleks

3 Replies

Aleksandra Vuckovic
Author

over 2 years ago02/25/22 at 4:26 am (UTC)

Cheers Matthew, I'll try hotspotting from a phone, to triple check if it is my net connection.

Karl Muller
Aleksandra Vuckovic

over 2 years ago02/25/22 at 5:03 am (UTC)

No issues for me.

Alyssa Gomez
Staff

over 2 years ago02/25/22 at 10:25 pm (UTC)

Hi Aleks! While we didn't have an incident in Rise 360 on February 25th, I wanted to be sure you were eventually able to author courses without interruptions. If you're still having trouble, please open a case here, and we'll work with you one-on-one to sort this out!