"Thanks for the tip, Alan!  I'll have to check Audacity out.  We've been using Camtasia 8 during the interim, but that may be a better lon..."

"Hi Will, Thanks for the advice! Unfortunately, updating Flash Player did not help either I'd love to chalk it up to simple user error o..."

"Update:  Articulate technical support suggested that our issue stemmed from outdated drivers.  My IT department updated my drivers, and I..."

"Thanks!"

"I have already opened a ticket with the support team; however, this post is intended to help others who may be experiencing the same issu..."

"Nevermind...I figured out the problem - user error.  Check out Brett Rockwood's solution:  https://community.articulate.com/discussions/a..."

"I'm experiencing the same issue.  Unfortunately, none of the tips in the provided link are applicable."