"Hi Ashley, Thanks for your suggestions. I thought I'd try the easiest one first - I tried exporting the screen capture videos into Ha..."

"Hi Ashley, Thanks for your external link, which works fine for several people who tested it. We are using Internet Explorer v9 or v10. I..."

"Hi Ashley, Thanks for your suggestions. We have eliminated the system requirements as the issue (ie. staff have access to Flash Player ..."

"Hi Ashley, Thanks for your quick reply. The screen recording videos are being played on a single slide only. We are viewing them direc..."