Peter Anderson
Peter Anderson Staff
Enterprise Account Manager at Articulate
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"Thanks, Janet"
  • 11 years ago06/06/13 at 10:37 am (UTC)
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Peter Anderson replied to the discussion Story View print out?
"Hi Doug,  Yeah, it's a popular feature request, but there's currently no built-in way using Storyline to print out Story View.  Depending..."
  • 11 years ago06/06/13 at 10:31 am (UTC)
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Peter Anderson replied to the discussion Deleting old templates
"Hi Yair,  You should be able to delete them from wherever you have them stored on your machine, rather than right within the "New Slide" ..."
  • 11 years ago06/06/13 at 10:27 am (UTC)
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Peter Anderson replied to the discussion Copy and Paste
"Hi Eric,  I'm actually not able to replicate that. I believe it was something we fixed early on.  Are you running the most current versio..."
  • 11 years ago06/06/13 at 10:21 am (UTC)
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Peter Anderson replied to the discussion Displaying the Menu
"Hi Randy,  Check it out"
  • 11 years ago06/06/13 at 10:11 am (UTC)
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Peter Anderson replied to the discussion Unexplained smudge appears
"Hi Kerstin,  I'm sure you've already checked, but do you have any other layers in your project that might be coming through? "
  • 11 years ago06/06/13 at 10:09 am (UTC)
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"Hi Janet,  Unfortunately, that would need to be a feature request at this time.  As a workaround, would transposing the marker content in..."
  • 11 years ago06/06/13 at 10:06 am (UTC)
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Peter Anderson replied to the discussion Course with game
"Hi Eveline,  You may also want to try testing your course in SCORM Cloud to help us determine if the issue is Articulate-related or if it..."
  • 11 years ago06/06/13 at 9:58 am (UTC)
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"Hi Art,  If you're able to record a screencast of the issue as you describe it, then send that recording to us, we'd be happy to take a c..."
  • 11 years ago06/06/13 at 9:42 am (UTC)
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Peter Anderson replied to the discussion Text box problems
"Thanks for checking on those, John. If you'd like, we'd be happy to take a closer look at it. Can you please go ahead and open a ticket, ..."
  • 11 years ago06/06/13 at 9:39 am (UTC)
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"Hi Daniel,  I'd recommend taking a look at the suggestions in this thread, though any tweaking to accomodate IE 8 may interfere with what..."
  • 11 years ago06/06/13 at 9:29 am (UTC)
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Peter Anderson replied to the discussion I can't get my quiz to work at all.
"Hi Megan, welcome to the community Sounds like some pretty strange behavior is occurring. Can you make sure that your Articulate softwar..."
  • 11 years ago06/06/13 at 9:18 am (UTC)
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Peter Anderson replied to the discussion Branching Going Rogue
"Hey Krista, You may need to get your course published and hosted in its intended environment to see the proper hyperlink behavior. This a..."
  • 11 years ago06/06/13 at 9:11 am (UTC)
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Peter Anderson replied to the discussion Superscript not working in notes area.
"Welcome to the community, Khushi Unfortunately, this feature has yet to be included in any of our updates.  I'd recommend voicing your n..."
  • 11 years ago06/06/13 at 8:48 am (UTC)
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Peter Anderson replied to the discussion Specific feedback for each answer
"Hi Stefania,  You would need to set it up with variables, using a method similar to this one.  Hope that helps"
  • 11 years ago06/06/13 at 8:36 am (UTC)
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Peter Anderson replied to the discussion Course with game
"Welcome to the community, Eveline! And thanks for attaching the screenshot. If you receive an "Unable to acquire LMS API" error when laun..."
  • 11 years ago06/06/13 at 8:29 am (UTC)
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Peter Anderson replied to the discussion Problems in viewing Screen in preview mode
"Hi David,  Sorry to hear about the trouble. Please be sure you're following some basic rules to prevent strange behavior: Work on your l..."
  • 11 years ago06/06/13 at 8:25 am (UTC)
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Peter Anderson replied to the discussion Target - Drag and Drop
"Thanks, Marielle. We got it, and we'll take a look ASAP."
  • 11 years ago06/06/13 at 8:00 am (UTC)
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Peter Anderson replied to the discussion Why i can't click on the submit button?
"Hi Ah Wen, welcome to the community It's difficult to understand what might be going on without seeing your project file. Are you able t..."
  • 11 years ago06/06/13 at 7:26 am (UTC)
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Peter Anderson replied to the discussion Storyline publishing problem
"Hi Freelancer, welcome to the community! Prevention is the best solution, of course, so the steps outlined above should help with that. B..."
  • 11 years ago06/06/13 at 7:21 am (UTC)
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"Welcome to the community, Jasper! How about one of the suggestions Jeanette makes in this older thread? Think any of those would work for..."
  • 11 years ago06/06/13 at 7:17 am (UTC)
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"Hi Adrienne,  I'm not familiar at all with Uperform, but it looks like something you should be able to bring into Storyline as a web obje..."
  • 11 years ago06/06/13 at 7:11 am (UTC)
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Peter Anderson replied to the discussion Storyline/Presenter player cut off on iPad
"Hi Joe,  I'm guessing your particular LMS adds some kind of toolbar or navigation tabs to the browser window, forcing the content into th..."
  • 11 years ago06/06/13 at 7:07 am (UTC)
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Peter Anderson replied to the discussion Error Report Message from Storyline
"Hi Donna Can you please confirm that you're following some basic rules to prevent strange behavior: Work on your local drive (your C: d..."
  • 11 years ago06/06/13 at 6:57 am (UTC)
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Peter Anderson replied to the discussion Does SL Work on Chromebooks?
"Yeah, good point I forgot about them using Chrome OS.  I'd be really interested to hear the results..."
  • 11 years ago06/05/13 at 1:45 pm (UTC)