When testing a course created in 360 and published in SCORM 2004 on my LMS, and I select replay on the audio, the audio cuts off and doesn't start from the beginning. Why is this happening and how can I fix it?
To clarify, does this issue occur only when viewing your course through an LMS? If so, it would be helpful to test your file in SCORM Cloud. If the audio playback works as expected, then the issue is likely LMS-related.
If the same behavior can be observed when previewing the course in Storyline, do you mind sharing your .story file for testing on our end? Feel free to upload a copy here in the discussion or privately through a support case.
1 Reply
Hi Sandy!
Sorry to hear you've run into this setback!
To clarify, does this issue occur only when viewing your course through an LMS? If so, it would be helpful to test your file in SCORM Cloud. If the audio playback works as expected, then the issue is likely LMS-related.
If the same behavior can be observed when previewing the course in Storyline, do you mind sharing your .story file for testing on our end? Feel free to upload a copy here in the discussion or privately through a support case.