Enlarge Image not working on Safari or iPads

Apr 29, 2024

I am testing a module and the feature that allows user to select an image for it to enlarge is working in Chrome and Edge, but not in Safari or on iPads. Anyone had this happen? Is there a solution? The SCORM is fine if it's working on other browsers...

1 Reply

Kelly Auner
Staff

16 days ago05/01/24 at 3:39 pm (UTC)

Hi Betsy,

Thanks for reaching out!

I understand the user can enlarge an image while viewing the course in Chrome and Edge, but not in Safari or on iPads. I'm happy to help!

First, I'd like to clarify if this issue happens while viewing the course in Safari on a desktop and iPad.
Are you using the most recent browser version? Here is the list of supported browsers when viewing a Rise 360 course.
If you try viewing the course in an incognito window, does it work as expected?

I hope this helps!