Blog Post

Articles
4 MIN READ

Do’s and Don’ts of Performance Analysis

NicoleLegault1's avatar
9 years ago

Have you ever encountered this situation? There’s an issue in the workplace that is affecting performance, and management immediately reacts with, “We need training!”

While all too often the knee-jerk reaction to a performance issue is to think training will solve it, the reality is that training can only solve a performance problem if the problem is caused by a lack of knowledge and skills. Often, performance problems are not caused by a lack of knowledge and skills, but by a whole host of factors, including a lack of:

  • Motivation
  • Capacity
  • Technology
  • Feedback
  • Standards

And when the problem is caused by other factors, besides a lack of knowledge and skill, the training is a waste of time and resources, because it won’t solve the business problem.

Who, then, can analyze a problem and identify which performance factors are contributing to it? That’s what a performance consultant does: analyze business problems to identify which performance factors are causing them.

A performance consultant then develops strategies to tackle the root cause of the issue. It’s important to note that a performance consultant does not start investigating a problem with the preconceived notion that training will be the solution. They are impartial to any specific solution. The solution they recommend depends on the true cause of the issue.

How does this relate to you, the instructional designer? There is a lot of overlap between performance consulting and instructional design. In fact, performance consulting has evolved from the ID discipline. If you want to prove the value of your work as an ID, you need to ensure that the training programs you design are solving real performance problems.

The way to make this happen is through performance analysis. So, here are some of the do’s and don’ts of performance analysis that you can apply to your next training project.

Don't Assume Training Is Always the Solution

As mentioned above, a performance problem in the workplace can be caused by a whole host of factors: from lack of standards to lack of capacity, and often there are even several factors at play in the same situation. Therefore, it’s important to never immediately assume that training is the solution to a problem.

When you hear of a new initiative or request for training, the first thing to do—rather than thinking of delivery methods and training schedules—is take an inquisitive approach to identify the underlying issue the training is supposed to solve. That inquisitive approach is the needs analysis!

Do a Thorough Needs Analysis

The needs analysis is a critical part of the instructional designer’s job. A needs analysis is a systematic approach used to examine current versus expected performance to identify if there is a gap—and if so, what is causing it. You should only start designing training once you’ve done the needs analysis and have identified that a lack of knowledge and skills is indeed the cause of an issue.

Want to read more about needs analysis? Check out these past articles I’ve written:

Don't Be Afraid to Ask Questions

One of the most important parts of the performance analysis is uncovering the “why” behind a problem. You can only get the answers you need by asking them, so don’t be afraid to ask a lot of questions. If you’re not asking questions, you’re probably not doing your performance analysis correctly.

Don’t feel like you will be perceived as stupid, or that you should already know the answers to the questions, because part of your job is to uncover this information. You want to ask questions like:

  • Have the employees ever been trained in the problem area?
  • Are workplace standards documented and clear to employees?
  • Are employees motivated to perform the task?
  • Do employees have the appropriate time and resources to carry out their duties?
  • How will the performance improvements be measured?
  • What are the differences between high- and low-performance employees?

Do Use KPIs and Metrics

Numbers and metrics are a great way to prove the value of the problems you’re solving. Many organizations use Key Performance Indicators (KPIs) to track and measure success and performance in a variety of areas. You should also look to access data related to the performance issue, such as records, reports, and performance appraisals, which can offer information such as goals and benchmarks. These can be a gold mine of information and you might identify trends or other important information.

Here’s more information about using KPIs to design valuable e-learning:

These are just a few of the do’s and don’ts you should apply to your next training project to ensure you’re truly providing value and helping solve performance problems at your organization. Do you have any tips about how you’ve solved a performance problem? Let me know in the comments!

Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any comments, please share them below.

Published 10 years ago
Version 1.0
No CommentsBe the first to comment
"}},"componentScriptGroups({\"componentId\":\"custom.widget.GoogleTag\"})":{"__typename":"ComponentScriptGroups","scriptGroups":{"__typename":"ComponentScriptGroupsDefinition","afterInteractive":{"__typename":"PageScriptGroupDefinition","group":"AFTER_INTERACTIVE","scriptIds":[]},"lazyOnLoad":{"__typename":"PageScriptGroupDefinition","group":"LAZY_ON_LOAD","scriptIds":[]}},"componentScripts":[]},"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/QueryHandler\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCoverImage\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCoverImage-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeTitle\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTimeToRead\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRevision\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRevision-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageAuthorBio\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserRegistrationDate\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserRegistrationDate-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1740185487628"}],"cachedText({\"lastModified\":\"1740185487628\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1740185487628"}]},"CachedAsset:pages-1739262317874":{"__typename":"CachedAsset","id":"pages-1739262317874","value":[{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1739262317874,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"Category:category:learn":{"__typename":"Category","id":"category:learn","entityType":"CATEGORY","displayId":"learn","nodeType":"category","depth":1,"title":"Learn","shortTitle":"Learn","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Blog:board:articles":{"__typename":"Blog","id":"board:articles","entityType":"BLOG","displayId":"articles","nodeType":"board","depth":2,"conversationStyle":"BLOG","title":"Articles","description":"Get practical, real‑world tips and insights from e-learning experts.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:learn"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:rwgqn69235"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:learn"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Articles","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:663064":{"__typename":"User","id":"user:663064","uid":663064,"login":"NicoleLegault1","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|2b7f6780-b114-0131-f1d8-22000b5e9066"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":0,"biography":null,"topicsCount":0,"kudosReceivedCount":316,"kudosGivenCount":1341,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-04-28T08:03:24.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"BlogTopicMessage:message:1125202":{"__typename":"BlogTopicMessage","uid":1125202,"subject":"Do’s and Don’ts of Performance Analysis","id":"message:1125202","revisionNum":1,"repliesCount":0,"author":{"__ref":"User:user:663064"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:articles"},"conversation":{"__ref":"Conversation:conversation:1125202"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":false},"shortScheduledTimezone":null},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1125202"},"teaser":"","body":"

\n

Have you ever encountered this situation? There’s an issue in the workplace that is affecting performance, and management immediately reacts with, “We need training!”

\n

While all too often the knee-jerk reaction to a performance issue is to think training will solve it, the reality is that training can only solve a performance problem if the problem is caused by a lack of knowledge and skills. Often, performance problems are not caused by a lack of knowledge and skills, but by a whole host of factors, including a lack of:

\n\n

And when the problem is caused by other factors, besides a lack of knowledge and skill, the training is a waste of time and resources, because it won’t solve the business problem.

\n

Who, then, can analyze a problem and identify which performance factors are contributing to it? That’s what a performance consultant does: analyze business problems to identify which performance factors are causing them.

\n

A performance consultant then develops strategies to tackle the root cause of the issue. It’s important to note that a performance consultant does not start investigating a problem with the preconceived notion that training will be the solution. They are impartial to any specific solution. The solution they recommend depends on the true cause of the issue.

\n

How does this relate to you, the instructional designer? There is a lot of overlap between performance consulting and instructional design. In fact, performance consulting has evolved from the ID discipline. If you want to prove the value of your work as an ID, you need to ensure that the training programs you design are solving real performance problems.

\n

The way to make this happen is through performance analysis. So, here are some of the do’s and don’ts of performance analysis that you can apply to your next training project.

\n

Don't Assume Training Is Always the Solution

\n

As mentioned above, a performance problem in the workplace can be caused by a whole host of factors: from lack of standards to lack of capacity, and often there are even several factors at play in the same situation. Therefore, it’s important to never immediately assume that training is the solution to a problem.

\n

When you hear of a new initiative or request for training, the first thing to do—rather than thinking of delivery methods and training schedules—is take an inquisitive approach to identify the underlying issue the training is supposed to solve. That inquisitive approach is the needs analysis!

\n

Do a Thorough Needs Analysis

\n

The needs analysis is a critical part of the instructional designer’s job. A needs analysis is a systematic approach used to examine current versus expected performance to identify if there is a gap—and if so, what is causing it. You should only start designing training once you’ve done the needs analysis and have identified that a lack of knowledge and skills is indeed the cause of an issue.

\n

Want to read more about needs analysis? Check out these past articles I’ve written:

\n\n

Don't Be Afraid to Ask Questions

\n

One of the most important parts of the performance analysis is uncovering the “why” behind a problem. You can only get the answers you need by asking them, so don’t be afraid to ask a lot of questions. If you’re not asking questions, you’re probably not doing your performance analysis correctly.

\n

Don’t feel like you will be perceived as stupid, or that you should already know the answers to the questions, because part of your job is to uncover this information. You want to ask questions like:

\n\n

Do Use KPIs and Metrics

\n

Numbers and metrics are a great way to prove the value of the problems you’re solving. Many organizations use Key Performance Indicators (KPIs) to track and measure success and performance in a variety of areas. You should also look to access data related to the performance issue, such as records, reports, and performance appraisals, which can offer information such as goals and benchmarks. These can be a gold mine of information and you might identify trends or other important information.

\n

Here’s more information about using KPIs to design valuable e-learning:

\n\n

These are just a few of the do’s and don’ts you should apply to your next training project to ensure you’re truly providing value and helping solve performance problems at your organization. Do you have any tips about how you’ve solved a performance problem? Let me know in the comments!

\n

Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any comments, please share them below.

","body@stringLength":"6456","rawBody":"

\n

Have you ever encountered this situation? There’s an issue in the workplace that is affecting performance, and management immediately reacts with, “We need training!”

\n

While all too often the knee-jerk reaction to a performance issue is to think training will solve it, the reality is that training can only solve a performance problem if the problem is caused by a lack of knowledge and skills. Often, performance problems are not caused by a lack of knowledge and skills, but by a whole host of factors, including a lack of:

\n\n

And when the problem is caused by other factors, besides a lack of knowledge and skill, the training is a waste of time and resources, because it won’t solve the business problem.

\n

Who, then, can analyze a problem and identify which performance factors are contributing to it? That’s what a performance consultant does: analyze business problems to identify which performance factors are causing them.

\n

A performance consultant then develops strategies to tackle the root cause of the issue. It’s important to note that a performance consultant does not start investigating a problem with the preconceived notion that training will be the solution. They are impartial to any specific solution. The solution they recommend depends on the true cause of the issue.

\n

How does this relate to you, the instructional designer? There is a lot of overlap between performance consulting and instructional design. In fact, performance consulting has evolved from the ID discipline. If you want to prove the value of your work as an ID, you need to ensure that the training programs you design are solving real performance problems.

\n

The way to make this happen is through performance analysis. So, here are some of the do’s and don’ts of performance analysis that you can apply to your next training project.

\n

Don't Assume Training Is Always the Solution

\n

As mentioned above, a performance problem in the workplace can be caused by a whole host of factors: from lack of standards to lack of capacity, and often there are even several factors at play in the same situation. Therefore, it’s important to never immediately assume that training is the solution to a problem.

\n

When you hear of a new initiative or request for training, the first thing to do—rather than thinking of delivery methods and training schedules—is take an inquisitive approach to identify the underlying issue the training is supposed to solve. That inquisitive approach is the needs analysis!

\n

Do a Thorough Needs Analysis

\n

The needs analysis is a critical part of the instructional designer’s job. A needs analysis is a systematic approach used to examine current versus expected performance to identify if there is a gap—and if so, what is causing it. You should only start designing training once you’ve done the needs analysis and have identified that a lack of knowledge and skills is indeed the cause of an issue.

\n

Want to read more about needs analysis? Check out these past articles I’ve written:

\n\n

Don't Be Afraid to Ask Questions

\n

One of the most important parts of the performance analysis is uncovering the “why” behind a problem. You can only get the answers you need by asking them, so don’t be afraid to ask a lot of questions. If you’re not asking questions, you’re probably not doing your performance analysis correctly.

\n

Don’t feel like you will be perceived as stupid, or that you should already know the answers to the questions, because part of your job is to uncover this information. You want to ask questions like:

\n\n

Do Use KPIs and Metrics

\n

Numbers and metrics are a great way to prove the value of the problems you’re solving. Many organizations use Key Performance Indicators (KPIs) to track and measure success and performance in a variety of areas. You should also look to access data related to the performance issue, such as records, reports, and performance appraisals, which can offer information such as goals and benchmarks. These can be a gold mine of information and you might identify trends or other important information.

\n

Here’s more information about using KPIs to design valuable e-learning:

\n\n

These are just a few of the do’s and don’ts you should apply to your next training project to ensure you’re truly providing value and helping solve performance problems at your organization. Do you have any tips about how you’ve solved a performance problem? Let me know in the comments!

\n

Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any comments, please share them below.

","kudosSumWeight":0,"postTime":"2016-09-28T07:50:44.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuMXwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMTI1MjAyLTgyODk5aUJDMkREMzQ5NzlBNzhCMDI?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuMXwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:Article","text":"Article","time":"2021-02-24T11:46:05.000-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":4,"rawTeaser":"","introduction":"","coverImage":null,"coverImageProperties":{"__typename":"CoverImageProperties","style":"STANDARD","titlePosition":"BOTTOM","altText":""},"currentRevision":{"__ref":"Revision:revision:1125202_1"},"latestVersion":{"__typename":"FriendlyVersion","major":"1","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":137},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"placeholder":false,"originalMessageForPlaceholder":null,"contributors":{"__typename":"UserConnection","edges":[]},"nonCoAuthorContributors":{"__typename":"UserConnection","edges":[]},"coAuthors":{"__typename":"UserConnection","edges":[]},"blogMessagePolicies":{"__typename":"BlogMessagePolicies","canDoAuthoringActionsOnBlog":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","key":"error.lithium.policies.blog.action_can_do_authoring_action.accessDenied","args":[]}}},"archivalData":null,"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[],"revisions({\"constraints\":{\"isPublished\":{\"eq\":true}},\"first\":1})":{"__typename":"RevisionConnection","totalCount":1}},"Conversation:conversation:1125202":{"__typename":"Conversation","id":"conversation:1125202","solved":false,"topic":{"__ref":"BlogTopicMessage:message:1125202"},"lastPostingActivityTime":"2016-09-28T07:50:44.000-07:00","lastPostTime":"2016-09-28T07:50:44.000-07:00","unreadReplyCount":0,"isSubscribed":false},"ModerationData:moderation_data:1125202":{"__typename":"ModerationData","id":"moderation_data:1125202","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMTI1MjAyLTgyODk5aUJDMkREMzQ5NzlBNzhCMDI?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMTI1MjAyLTgyODk5aUJDMkREMzQ5NzlBNzhCMDI?revision=1","title":"uploads_rte_jiafhgvm_Do’s-and-Don’ts-of-Performance-Analysis.png","associationType":"BODY","width":760,"height":380,"altText":null},"Revision:revision:1125202_1":{"__typename":"Revision","id":"revision:1125202_1","lastEditTime":"2016-09-28T07:50:44.000-07:00"},"CachedAsset:theme:customTheme1-1739262317497":{"__typename":"CachedAsset","id":"theme:customTheme1-1739262317497","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"icon-1707332475463.png","imageLastModified":"1707332477323","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"yes-1713449978626.svg","imageLastModified":"1713449980471","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1440px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"55px","paddingXLg":"65px","paddingXHero":"78px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-white)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-body-color)","primaryBgHoverColor":"var(--lia-bs-primary)","primaryBgActiveColor":"#36a5dd","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-white)","secondaryBgHoverColor":"var(--lia-bs-primary)","secondaryBgActiveColor":"#36a5dd","secondaryBorder":"1px solid var(--lia-btn-primary-bg-color)","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","tertiaryTextColor":"var(--lia-bs-body-color)","tertiaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","destructiveTextColor":"#4D0000","destructiveTextHoverColor":"hsl(0, 100%, 14.3%)","destructiveTextActiveColor":"hsl(0, 100%, 13.6%)","destructiveBgColor":"#FFE5E5","destructiveBgHoverColor":"hsl(0, 100%, 91.1%)","destructiveBgActiveColor":"hsl(0, 100%, 87.3%)","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-primary)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#44BF90","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#00AEEF","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#4E3AD0","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#00AEEF","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#00AEEF","success":"#029C29","warning":"#FFB82D","danger":"#00AEEF","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00AEEF","#4E3AD5","#000000","#FFFFFF","#FF6602","#44BF90","#FF4C93","#74BB44","#FFB82D","#AA1A53","#FF0000","#027E20","#029C29","#DB0000","#FF0A0A","#4D0000","#FFE5E5","#36A5DD","#F1F3FD","#CBECFF"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"GTWalsheimProBold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"48px","h2FontSize":"32px","h3FontSize":"22px","h4FontSize":"18px","h5FontSize":"22px","h6FontSize":"16px","lineHeight":"1.4","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"24px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"24px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Graphik","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.4","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Graphik","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["Graphik-normal-400.woff","Graphik-normal-700.woff","Graphik-normal-500.woff","Graphik-normal-600.woff"],"__typename":"CustomFont"},{"source":"SERVER","name":"GTWalsheimProBold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["GTWalsheimProBold-normal-700.woff"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1740185487628","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1740185487628","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:articulate.prod:pages/blogs/BlogMessagePage:board:articles-1740185668667":{"__typename":"CachedAsset","id":"quilt:articulate.prod:pages/blogs/BlogMessagePage:board:articles-1740185668667","value":{"id":"BlogMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"blog-article","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":"LOCKED","bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[{"id":"blogs.widget.blogArticleWidget","className":"lia-blog-container","props":null,"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"}},{"id":"section-1706289353571","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[],"__typename":"OneSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/blogs/BlogMessagePage-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-pages/blogs/BlogMessagePage-1740185487628","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This blog post cannot be found","name":"Blog Message Page","section.blog-article.title":"Blog Post","archivedMessageTitle":"This Content Has Been Archived","section.khNLnu.title":"Blog Post","section.FRRqRG.title":"Blog Post"},"localOverride":false},"CachedAsset:quiltWrapper:articulate.prod:Common:1739262227368":{"__typename":"CachedAsset","id":"quiltWrapper:articulate.prod:Common:1739262227368","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.GoogleTagManager","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"navbarVariantProps":{"logoHeight":40,"sideLinks":[],"backgroundColor":"var(--lia-bs-white)","showRegisterLink":true,"controllerHighlightColor":"#FF0137","linkAlignment":"left","backgroundImage":{"assetName":null,"backgroundSize":"COVER","lastModified":"","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"visualEffects":{"showBottomBorder":true,"showBottomShadow":true,"useStickyPosition":true},"linkFontSize":15,"controllerIconColor":"#333333","backgroundOpacity":0,"showUsername":false,"linkFontStyle":"BOLD","linkHighlightColor":"#000000","mainLinks":[{"linkLabel":"Learn","goesToPage":{"route":"CategoryPage","params":{"categoryId":"blogs"}},"children":[{"linkLabel":"Blog","goesToPage":{"route":"BlogBoardPage","params":{"boardId":"community-updates","categoryId":"blogs"}},"linkType":"INTERNAL"},{"linkLabel":"User Guides","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"user-guides","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Discuss","goesToPage":{"route":"CategoryPage","params":{"categoryId":"forums"}},"children":[{"linkLabel":"Articulate Storyline","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"support-forum","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Rise 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"rise-360","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Review 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"review-360","categoryId":"forums"}},"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Downloads","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"downloads","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkTextColor":"#000000","showSearchIcon":true,"boundaryPadding":{"top":20,"bottom":20},"highlightStyle":"color"},"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"user-guides","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"training"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"video-tutorials-link","params":{"boardId":"video-tutorials","categoryId":"training"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"articles","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"product-updates","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"boardId":"e-books","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-6","params":{"boardId":"e-learning-challenges","categoryId":"e-learning-challenges"},"routeName":"BlogBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"learn"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"discuss","categoryId":"top"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"share-examples","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"share-ideas","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"events","categoryId":"top"},"routeName":"EventBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-12","params":{"categoryId":"join-groups"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-7","params":{"categoryId":"connect"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-13","params":{"boardId":"discover","categoryId":"top"},"routeName":"BlogBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-14","params":{"categoryId":"about"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__lQ9Z6","style":{"boxShadow":"0","linkFontWeight":"500","controllerHighlightColor":"#AA1A53","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"40px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":null,"paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"#000000","collapseMenuDividerBg":null,"dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-light)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#000000","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid #00AEEF","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#000000","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#000000"},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-body-color)","visualEffects":{"showBottomBorder":false},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.TableStyles","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_2024","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTag","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1740185487628","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTagManager-en-1740164920367":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagManager-en-1740164920367","value":{"component":{"id":"custom.widget.GoogleTagManager","template":{"id":"GoogleTagManager","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagManager","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TableStyles-en-1740164920367":{"__typename":"CachedAsset","id":"component:custom.widget.TableStyles-en-1740164920367","value":{"component":{"id":"custom.widget.TableStyles","template":{"id":"TableStyles","markupLanguage":"HANDLEBARS","style":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TableStyles","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","tokens":{}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_2024-en-1740164920367":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_2024-en-1740164920367","value":{"component":{"id":"custom.widget.Footer_2024","template":{"id":"Footer_2024","markupLanguage":"HANDLEBARS","style":".custom-footer {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.footer-logo {\n margin-bottom: 24px;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.list-inline {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 8px;\n }\n }\n }\n}\n\n.custom-footer .footer-link-stack {\n + .footer-link-stack {\n margin-top: 24px;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 8px;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 24px;\n }\n\n ul.list-with-icons {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 33px;\n padding-top: .4em;\n }\n }\n }\n\n .link-social {\n width: 32px;\n height: 32px;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 16px;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.footer-hr {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 32px;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 40px;\n }\n}\n\n.footer__brand {\n margin-bottom: 24px;\n margin-top: 60px;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 36px;\n }\n\n ul.list-inline {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 12px;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .list-divided {\n padding-left: 0;\n\n li {\n margin-right: 12px;\n margin-left: 0;\n padding-right: 12px;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .brand-line {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.grid__row {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.grid__row--middled [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.grid__row--middled:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.grid__row--centered {\n text-align: center\n}\n\n.grid__row--justified {\n text-align: justify;\n text-justify: distribute\n}\n\n.grid__row--justified:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.grid__row--opposite {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 14px;\n line-height: 20px;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 24px;\n }\n}\n\n/* 24 column grid system */\n@media (min-width: 768px) {\n .grid__col--1 {\n width: 4.16667%\n }\n\n .grid__col--2 {\n width: 8.33333%\n }\n\n .grid__col--3 {\n width: 12.5%\n }\n\n .grid__col--4 {\n width: 16.66667%\n }\n\n .grid__col--5 {\n width: 20.83333%\n }\n\n .grid__col--6 {\n width: 25%\n }\n\n .grid__col--7 {\n width: 29.16667%\n }\n\n .grid__col--8 {\n width: 33.33333%\n }\n\n .grid__col--9 {\n width: 37.5%\n }\n\n .grid__col--10 {\n width: 41.66667%\n }\n\n .grid__col--11 {\n width: 45.83333%\n }\n\n .grid__col--12 {\n width: 50%\n }\n\n .grid__col--13 {\n width: 54.16667%\n }\n\n .grid__col--14 {\n width: 58.33333%\n }\n\n .grid__col--15 {\n width: 62.5%\n }\n\n .grid__col--16 {\n width: 66.66667%\n }\n\n .grid__col--17 {\n width: 70.83333%\n }\n\n .grid__col--18 {\n width: 75%\n }\n\n .grid__col--19 {\n width: 79.16667%\n }\n\n .grid__col--20 {\n width: 83.33333%\n }\n\n .grid__col--21 {\n width: 87.5%\n }\n\n .grid__col--22 {\n width: 91.66667%\n }\n\n .grid__col--23 {\n width: 95.83333%\n }\n\n .grid__col--24 {\n width: 100%\n }\n\n .grid__col--full {\n width: 100%\n }\n\n .grid__col--half {\n width: 50%\n }\n\n .grid__col--third {\n width: 33.33333%\n }\n\n .grid__col--quarter {\n width: 25%\n }\n\n .grid__col--fifth {\n width: 20%\n }\n\n .grid__col--bleed {\n padding-left: 0;\n padding-right: 0\n }\n\n .grid__col--bleedLeft {\n padding-left: 0\n }\n\n .grid__col--bleedRight {\n padding-right: 0\n }\n\n .grid__col--group {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .grid__col-md--7 {\n width: 29.16667%\n }\n}\n\n.grid__col--offset1 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .grid__col-md-up--offset1 {\n margin-left: 4.16667%\n }\n}\n\n.grid__col--offset2 {\n margin-left: 8.33333%\n}","texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_2024","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Footer_2024_custom-footer_aax6c_1 {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.custom_widget_Footer_2024_footer-logo_aax6c_62 {\n margin-bottom: 1.5rem;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 0.5rem;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_custom-footer_aax6c_1 .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n + .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n margin-top: 1.5rem;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 0.5rem;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 1.5rem;\n }\n\n ul.custom_widget_Footer_2024_list-with-icons_aax6c_117 {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 2.0625rem;\n padding-top: .4em;\n }\n }\n }\n\n .custom_widget_Footer_2024_link-social_aax6c_136 {\n width: 2rem;\n height: 2rem;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 1rem;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.custom_widget_Footer_2024_footer-hr_aax6c_148 {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 2rem;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 2.5rem;\n }\n}\n\n.custom_widget_Footer_2024_footer__brand_aax6c_160 {\n margin-bottom: 1.5rem;\n margin-top: 3.75rem;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 2.25rem;\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 0.75rem;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .custom_widget_Footer_2024_list-divided_aax6c_184 {\n padding-left: 0;\n\n li {\n margin-right: 0.75rem;\n margin-left: 0;\n padding-right: 0.75rem;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .custom_widget_Footer_2024_brand-line_aax6c_203 {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_grid__row_aax6c_211 {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227 [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--centered_aax6c_238 {\n text-align: center\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242 {\n text-align: justify;\n text-justify: distribute\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.custom_widget_Footer_2024_grid__row--opposite_aax6c_253 {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 0.875rem;\n line-height: 1.25rem;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 1.5rem;\n }\n}\n\n/* 24 column grid system */\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col--1_aax6c_272 {\n width: 4.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--2_aax6c_276 {\n width: 8.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--3_aax6c_280 {\n width: 12.5%\n }\n\n .custom_widget_Footer_2024_grid__col--4_aax6c_284 {\n width: 16.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--5_aax6c_288 {\n width: 20.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--6_aax6c_292 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--7_aax6c_296 {\n width: 29.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--8_aax6c_300 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--9_aax6c_304 {\n width: 37.5%\n }\n\n .custom_widget_Footer_2024_grid__col--10_aax6c_308 {\n width: 41.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--11_aax6c_312 {\n width: 45.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--12_aax6c_316 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--13_aax6c_320 {\n width: 54.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--14_aax6c_324 {\n width: 58.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--15_aax6c_328 {\n width: 62.5%\n }\n\n .custom_widget_Footer_2024_grid__col--16_aax6c_332 {\n width: 66.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--17_aax6c_336 {\n width: 70.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--18_aax6c_340 {\n width: 75%\n }\n\n .custom_widget_Footer_2024_grid__col--19_aax6c_344 {\n width: 79.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--20_aax6c_348 {\n width: 83.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--21_aax6c_352 {\n width: 87.5%\n }\n\n .custom_widget_Footer_2024_grid__col--22_aax6c_356 {\n width: 91.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--23_aax6c_360 {\n width: 95.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--24_aax6c_364 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--full_aax6c_368 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--half_aax6c_372 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--third_aax6c_376 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--quarter_aax6c_380 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--fifth_aax6c_384 {\n width: 20%\n }\n\n .custom_widget_Footer_2024_grid__col--bleed_aax6c_388 {\n padding-left: 0;\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393 {\n padding-left: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397 {\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--group_aax6c_401 {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .custom_widget_Footer_2024_grid__col-md--7_aax6c_410 {\n width: 29.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset1_aax6c_415 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420 {\n margin-left: 4.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset2_aax6c_425 {\n margin-left: 8.33333%\n}","tokens":{"custom-footer":"custom_widget_Footer_2024_custom-footer_aax6c_1","footer-logo":"custom_widget_Footer_2024_footer-logo_aax6c_62","list-inline":"custom_widget_Footer_2024_list-inline_aax6c_70","footer-link-stack":"custom_widget_Footer_2024_footer-link-stack_aax6c_85","list-with-icons":"custom_widget_Footer_2024_list-with-icons_aax6c_117","link-social":"custom_widget_Footer_2024_link-social_aax6c_136","footer-hr":"custom_widget_Footer_2024_footer-hr_aax6c_148","footer__brand":"custom_widget_Footer_2024_footer__brand_aax6c_160","list-divided":"custom_widget_Footer_2024_list-divided_aax6c_184","brand-line":"custom_widget_Footer_2024_brand-line_aax6c_203","grid__row":"custom_widget_Footer_2024_grid__row_aax6c_211","grid__row--middled":"custom_widget_Footer_2024_grid__row--middled_aax6c_227","grid__row--centered":"custom_widget_Footer_2024_grid__row--centered_aax6c_238","grid__row--justified":"custom_widget_Footer_2024_grid__row--justified_aax6c_242","grid__row--opposite":"custom_widget_Footer_2024_grid__row--opposite_aax6c_253","grid__col--1":"custom_widget_Footer_2024_grid__col--1_aax6c_272","grid__col--2":"custom_widget_Footer_2024_grid__col--2_aax6c_276","grid__col--3":"custom_widget_Footer_2024_grid__col--3_aax6c_280","grid__col--4":"custom_widget_Footer_2024_grid__col--4_aax6c_284","grid__col--5":"custom_widget_Footer_2024_grid__col--5_aax6c_288","grid__col--6":"custom_widget_Footer_2024_grid__col--6_aax6c_292","grid__col--7":"custom_widget_Footer_2024_grid__col--7_aax6c_296","grid__col--8":"custom_widget_Footer_2024_grid__col--8_aax6c_300","grid__col--9":"custom_widget_Footer_2024_grid__col--9_aax6c_304","grid__col--10":"custom_widget_Footer_2024_grid__col--10_aax6c_308","grid__col--11":"custom_widget_Footer_2024_grid__col--11_aax6c_312","grid__col--12":"custom_widget_Footer_2024_grid__col--12_aax6c_316","grid__col--13":"custom_widget_Footer_2024_grid__col--13_aax6c_320","grid__col--14":"custom_widget_Footer_2024_grid__col--14_aax6c_324","grid__col--15":"custom_widget_Footer_2024_grid__col--15_aax6c_328","grid__col--16":"custom_widget_Footer_2024_grid__col--16_aax6c_332","grid__col--17":"custom_widget_Footer_2024_grid__col--17_aax6c_336","grid__col--18":"custom_widget_Footer_2024_grid__col--18_aax6c_340","grid__col--19":"custom_widget_Footer_2024_grid__col--19_aax6c_344","grid__col--20":"custom_widget_Footer_2024_grid__col--20_aax6c_348","grid__col--21":"custom_widget_Footer_2024_grid__col--21_aax6c_352","grid__col--22":"custom_widget_Footer_2024_grid__col--22_aax6c_356","grid__col--23":"custom_widget_Footer_2024_grid__col--23_aax6c_360","grid__col--24":"custom_widget_Footer_2024_grid__col--24_aax6c_364","grid__col--full":"custom_widget_Footer_2024_grid__col--full_aax6c_368","grid__col--half":"custom_widget_Footer_2024_grid__col--half_aax6c_372","grid__col--third":"custom_widget_Footer_2024_grid__col--third_aax6c_376","grid__col--quarter":"custom_widget_Footer_2024_grid__col--quarter_aax6c_380","grid__col--fifth":"custom_widget_Footer_2024_grid__col--fifth_aax6c_384","grid__col--bleed":"custom_widget_Footer_2024_grid__col--bleed_aax6c_388","grid__col--bleedLeft":"custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393","grid__col--bleedRight":"custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397","grid__col--group":"custom_widget_Footer_2024_grid__col--group_aax6c_401","grid__col-md--7":"custom_widget_Footer_2024_grid__col-md--7_aax6c_410","grid__col--offset1":"custom_widget_Footer_2024_grid__col--offset1_aax6c_415","grid__col-md-up--offset1":"custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420","grid__col--offset2":"custom_widget_Footer_2024_grid__col--offset2_aax6c_425"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTag-en-1740164920367":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTag-en-1740164920367","value":{"component":{"id":"custom.widget.GoogleTag","template":{"id":"GoogleTag","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTag","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1740185487628","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1740185487628","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Tkb:board:e-books":{"__typename":"Tkb","id":"board:e-books","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:user-guides":{"__typename":"Tkb","id":"board:user-guides","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:training":{"__typename":"Category","id":"category:training","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:video-tutorials":{"__typename":"Tkb","id":"board:video-tutorials","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:product-updates":{"__typename":"Blog","id":"board:product-updates","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:e-learning-challenges":{"__typename":"Blog","id":"board:e-learning-challenges","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:discover":{"__typename":"Blog","id":"board:discover","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:connect":{"__typename":"Category","id":"category:connect","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:discuss":{"__typename":"Forum","id":"board:discuss","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:join-groups":{"__typename":"Category","id":"category:join-groups","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-examples":{"__typename":"Forum","id":"board:share-examples","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:events":{"__typename":"Occasion","id":"board:events","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-ideas":{"__typename":"Forum","id":"board:share-ideas","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:about":{"__typename":"Category","id":"category:about","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"QueryVariables:TopicReplyList:message:1125202:1":{"__typename":"QueryVariables","id":"TopicReplyList:message:1125202:1","value":{"id":"message:1125202","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":false,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":true,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-components/community/Navbar-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1740185487628","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Share Examples","migrated-link-7":"Connect","migrated-link-8":"Discuss","migrated-link-1":"User Guides","migrated-link-10":"Suggest Ideas","migrated-link-2":"Training","migrated-link-11":"Attend Events","migrated-link-0":"Learn","migrated-link-5":"E-Books","migrated-link-6":"E-Learning Challenges","migrated-link-3":"Articles","migrated-link-4":"Product Updates","migrated-link-14":"About","migrated-link-12":"Join Groups","migrated-link-13":"Discover","video-tutorials-link":"Video Tutorials"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1740185487628","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1740185487628","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1740185487628","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1740185487628","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1740185487628","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1740185487628","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1740185487628","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1740185487628","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1740185487628","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1740185487628","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1740185487628","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCoverImage-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCoverImage-1740185487628","value":{"coverImageTitle":"Cover Image"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeTitle-1740185487628","value":{"nodeTitle":"{nodeTitle, select, community {Community} other {{nodeTitle}}} "},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTimeToRead-1740185487628","value":{"minReadText":"{min} MIN READ"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1740185487628","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1740185487628","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1740185487628","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1740185487628","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1740185487628","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1740185487628","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRevision-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRevision-1740185487628","value":{"lastUpdatedDatePublished":"{publishCount, plural, one{Published} other{Updated}} {date}","lastUpdatedDateDraft":"Created {date}","version":"Version {major}.{minor}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1740185487628","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageAuthorBio-1740185487628","value":{"sendMessage":"Send Message","actionMessage":"Follow this blog board to get notified when there's new activity","coAuthor":"CO-PUBLISHER","contributor":"CONTRIBUTOR","userProfile":"View Profile","iconlink":"Go to {name} {type}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1740185487628","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1740185487628","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserRegistrationDate-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserRegistrationDate-1740185487628","value":{"noPrefix":"{date}","withPrefix":"Joined {date}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1740185487628","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1740185487628","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1740185487628":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1740185487628","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/blogs/BlogMessagePage/BlogMessagePage","query":{"boardId":"articles","messageSubject":"do’s-and-don’ts-of-performance-analysis","messageId":"1125202"},"buildId":"UtG3-Pbti3STtL2t_tPEH","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"articulate","openTelemetryServiceVersion":"25.1.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/blogs/BlogArticleWidget/BlogArticleWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/messages/ThreadedReplyList/ThreadedReplyList.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}