Blog Post
KandiceKidd-730
3 years agoCommunity Member
Hi,
Thank you for this article. One challenge I have with Review 360 is that when people leave me comments for a Rise course, those comments and the content in the course rarely align. Is there something I'm missing?
Thank you for this article. One challenge I have with Review 360 is that when people leave me comments for a Rise course, those comments and the content in the course rarely align. Is there something I'm missing?
- BWoods3 years agoFormer StaffHi Kandice,
If you're using Review 360 to have people look over a course made in Rise 360, I definitely recommend using the Feedback tab to have a better sense of what section of a lesson the comment is about. Here's a quick Peek video on how that works: https://360.articulate.com/review/content/1fbda9a2-be8e-48fb-8bda-73762ccd3a62/review- KandiceKidd-7303 years agoCommunity MemberHi Bianca!
Thank you for the recording and explanation. I also use the Feedback feature to see where the comments are directed, but I still run into issues. Here's a Peek recording of an example I just received from my instructor about a course: https://360.articulate.com/review/content/17f35926-020e-43c2-b5b2-d9b7656c1c15/review- BWoods3 years agoFormer StaffThanks for the Peek! That did so much to help me wrap my head around the issue you're experiencing. I can see why that's causing issues and I don't believe that's how the automatic screen capture functionality should work.
I'd definitely recommend reaching out to our Support team at articulatecase.com or support@articulate.com so they can diagnose what's happening here.