Appreciate the thought-provoking article Trina. It made me think of how important it is to deliver the training in a way that meets the needs of the learners. Sort of like playing the game Pictionary - it's all in the way the picture is drawn.
For example, if you're trying to get your team to say "train," you don't start drawing the caboose, cars, and then engine.
You draw either the tracks first or front of the engine with the stack and smoke and 90% of people will say "train." Training is similar and we shouldn't over complicate it, even though novelty is important to stimulating brains, it doesn't mean activity in and of itself is needed.
I really like what the authors say in Training Ain't Telling, Learning centered, performance based." For example, "you have a group of technicians who have to learn about a new approach to diagnosing a problem. Do you want them to: 1) know about the new approach, or 2) do the job correctly?"
Obviously your goal is to have them perform the job correctly, not just learn the details or memorize facts.
Thanks again for sharing the thoughts, much appreciated.