Opens in a new windowOpens an external websiteOpens an external website in a new window
This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link: Privacy Notice
Picture this: a manager at your organization senses employees aren’t meeting performance expectations, so she asks you to develop e-learning to address the problem.
As a training professio...
Unfortunately right now the community blog area does not allow you to sign up for e-mail notifications, only for the RSS feed. =( Sorry about that. But thanks for being an avid blog follower! Much appreciated!
"}},"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/common/QueryHandler\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/community/NavbarDropdownToggle\"]})":[{"__ref":"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCoverImage\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCoverImage-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeTitle\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTimeToRead\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageSubject\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageSubject-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserLink\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserLink-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserRank\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserRank-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageTime\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageTime-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageBody\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageBody-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageCustomFields\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageCustomFields-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageRevision\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageRevision-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageReplyButton\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageReplyButton-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/MessageAuthorBio\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1738177583677"}],"message({\"id\":\"message:1124205\"})":{"__ref":"BlogTopicMessage:message:1124205"},"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/users/UserAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/ranks/UserRankLabel\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/users/UserRegistrationDate\"]})":[{"__ref":"CachedAsset:text:en_US-components/users/UserRegistrationDate-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeAvatar\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"shared/client/components/nodes/NodeDescription\"]})":[{"__ref":"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/messages/ThreadedReplyList\"]})":[{"__ref":"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1738177583677"}],"cachedText({\"lastModified\":\"1738177583677\",\"locale\":\"en-US\",\"namespaces\":[\"components/tags/TagView/TagViewChip\"]})":[{"__ref":"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1738177583677"}]},"CachedAsset:pages-1738142489651":{"__typename":"CachedAsset","id":"pages-1738142489651","value":[{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogViewAllPostsPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId/all-posts/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CasePortalPage","type":"CASE_PORTAL","urlPath":"/caseportal","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CreateGroupHubPage","type":"GROUP_HUB","urlPath":"/groups/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CaseViewPage","type":"CASE_DETAILS","urlPath":"/case/:caseId/:caseNumber","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"InboxPage","type":"COMMUNITY","urlPath":"/inbox","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"HelpFAQPage","type":"COMMUNITY","urlPath":"/help","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaMessagePage","type":"IDEA_POST","urlPath":"/idea/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaViewAllIdeasPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/all-ideas/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"LoginPage","type":"USER","urlPath":"/signin","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogPostPage","type":"BLOG","urlPath":"/category/:categoryId/blogs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ThemeEditorPage","type":"COMMUNITY","urlPath":"/designer/themes","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbViewAllArticlesPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId/all-articles/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"OccasionEditPage","type":"EVENT","urlPath":"/event/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"OAuthAuthorizationAllowPage","type":"USER","urlPath":"/auth/authorize/allow","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"PageEditorPage","type":"COMMUNITY","urlPath":"/designer/pages","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"PostPage","type":"COMMUNITY","urlPath":"/category/:categoryId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumBoardPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbBoardPage","type":"TKB","urlPath":"/category/:categoryId/kb/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"EventPostPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"UserBadgesPage","type":"COMMUNITY","urlPath":"/users/:login/:userId/badges","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"GroupHubMembershipAction","type":"GROUP_HUB","urlPath":"/membership/join/:nodeId/:membershipType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"MaintenancePage","type":"COMMUNITY","urlPath":"/maintenance","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaReplyPage","type":"IDEA_REPLY","urlPath":"/idea/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"UserSettingsPage","type":"USER","urlPath":"/mysettings/:userSettingsTab","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"GroupHubsPage","type":"GROUP_HUB","urlPath":"/groups","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumPostPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"OccasionRsvpActionPage","type":"OCCASION","urlPath":"/event/:boardId/:messageSubject/:messageId/rsvp/:responseType","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"VerifyUserEmailPage","type":"USER","urlPath":"/verifyemail/:userId/:verifyEmailToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"AllOccasionsPage","type":"OCCASION","urlPath":"/category/:categoryId/events/:boardId/all-events/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"EventBoardPage","type":"EVENT","urlPath":"/category/:categoryId/events/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbReplyPage","type":"TKB_REPLY","urlPath":"/kb/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaBoardPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CommunityGuideLinesPage","type":"COMMUNITY","urlPath":"/communityguidelines","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CaseCreatePage","type":"SALESFORCE_CASE_CREATION","urlPath":"/caseportal/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbEditPage","type":"TKB","urlPath":"/kb/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForgotPasswordPage","type":"USER","urlPath":"/forgotpassword","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaEditPage","type":"IDEA","urlPath":"/idea/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TagPage","type":"COMMUNITY","urlPath":"/tag/:tagName","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogBoardPage","type":"BLOG","urlPath":"/category/:categoryId/blog/:boardId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"OccasionMessagePage","type":"OCCASION_TOPIC","urlPath":"/event/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ManageContentPage","type":"COMMUNITY","urlPath":"/managecontent","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ClosedMembershipNodeNonMembersPage","type":"GROUP_HUB","urlPath":"/closedgroup/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CommunityPage","type":"COMMUNITY","urlPath":"/","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumMessagePage","type":"FORUM_TOPIC","urlPath":"/discussions/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"IdeaPostPage","type":"IDEA","urlPath":"/category/:categoryId/ideas/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogMessagePage","type":"BLOG_ARTICLE","urlPath":"/blog/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"RegistrationPage","type":"USER","urlPath":"/register","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"EditGroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumEditPage","type":"FORUM","urlPath":"/discussions/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ResetPasswordPage","type":"USER","urlPath":"/resetpassword/:userId/:resetPasswordToken","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbMessagePage","type":"TKB_ARTICLE","urlPath":"/kb/:boardId/:messageSubject/:messageId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogEditPage","type":"BLOG","urlPath":"/blog/:boardId/:messageSubject/:messageId/edit","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ManageUsersPage","type":"USER","urlPath":"/users/manage/:tab?/:manageUsersTab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumReplyPage","type":"FORUM_REPLY","urlPath":"/discussions/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"PrivacyPolicyPage","type":"COMMUNITY","urlPath":"/privacypolicy","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"NotificationPage","type":"COMMUNITY","urlPath":"/notifications","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"UserPage","type":"USER","urlPath":"/users/:login/:userId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"OccasionReplyPage","type":"OCCASION_REPLY","urlPath":"/event/:boardId/:messageSubject/:messageId/comments/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ManageMembersPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/manage/:tab?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"SearchResultsPage","type":"COMMUNITY","urlPath":"/search","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"BlogReplyPage","type":"BLOG_REPLY","urlPath":"/blog/:boardId/:messageSubject/:messageId/replies/:replyId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"GroupHubPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TermsOfServicePage","type":"COMMUNITY","urlPath":"/termsofservice","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"CategoryPage","type":"CATEGORY","urlPath":"/category/:categoryId","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"ForumViewAllTopicsPage","type":"FORUM","urlPath":"/category/:categoryId/discussions/:boardId/all-topics/(/:after|/:before)?","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"TkbPostPage","type":"TKB","urlPath":"/category/:categoryId/kbs/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"},{"lastUpdatedTime":1738142489651,"localOverride":null,"page":{"id":"GroupHubPostPage","type":"GROUP_HUB","urlPath":"/group/:groupHubId/:boardId/create","__typename":"PageDescriptor"},"__typename":"PageResource"}],"localOverride":false},"CachedAsset:text:en_US-components/context/AppContext/AppContextProvider-0":{"__typename":"CachedAsset","id":"text:en_US-components/context/AppContext/AppContextProvider-0","value":{"noCommunity":"Cannot find community","noUser":"Cannot find current user","noNode":"Cannot find node with id {nodeId}","noMessage":"Cannot find message with id {messageId}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-0":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-0","value":{"title":"Loading..."},"localOverride":false},"User:user:-1":{"__typename":"User","id":"user:-1","uid":-1,"login":"Anonymous","email":"","avatar":null,"rank":null,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":"ANONYMOUS","registrationTime":null,"confirmEmailStatus":false,"registrationAccessLevel":"VIEW","ssoRegistrationFields":[]},"ssoId":null,"profileSettings":{"__typename":"ProfileSettings","dateDisplayStyle":{"__typename":"InheritableStringSettingWithPossibleValues","key":"layout.friendly_dates_enabled","value":"true","localValue":"true","possibleValues":["true","false"]},"dateDisplayFormat":{"__typename":"InheritableStringSetting","key":"layout.format_pattern_date","value":"MM-dd-yyyy","localValue":"MM-dd-yyyy"},"language":{"__typename":"InheritableStringSettingWithPossibleValues","key":"profile.language","value":"en-US","localValue":"en","possibleValues":["en-US"]}},"deleted":false},"Theme:customTheme1":{"__typename":"Theme","id":"customTheme1"},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400","mimeType":"image/png"},"Category:category:learn":{"__typename":"Category","id":"category:learn","entityType":"CATEGORY","displayId":"learn","nodeType":"category","depth":1,"title":"Learn","shortTitle":"Learn","parent":{"__ref":"Category:category:top"},"categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:top":{"__typename":"Category","id":"category:top","displayId":"top","nodeType":"category","depth":0,"title":"Top","entityType":"CATEGORY","shortTitle":"Top"},"Blog:board:articles":{"__typename":"Blog","id":"board:articles","entityType":"BLOG","displayId":"articles","nodeType":"board","depth":2,"conversationStyle":"BLOG","title":"Articles","description":"Get practical, real‑world tips and insights from e-learning experts.","avatar":{"__ref":"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bi0xMC1KWEt3aUM?image-coordinates=0%2C0%2C400%2C400\"}"},"profileSettings":{"__typename":"ProfileSettings","language":null},"parent":{"__ref":"Category:category:learn"},"ancestors":{"__typename":"CoreNodeConnection","edges":[{"__typename":"CoreNodeEdge","node":{"__ref":"Community:community:rwgqn69235"}},{"__typename":"CoreNodeEdge","node":{"__ref":"Category:category:learn"}}]},"userContext":{"__typename":"NodeUserContext","canAddAttachments":true,"canUpdateNode":false,"canPostMessages":false,"isSubscribed":false},"boardPolicies":{"__typename":"BoardPolicies","canPublishArticleOnCreate":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_create_workflow_action.accessDenied","args":[]}},"canReadNode":{"__typename":"PolicyResult","failureReason":null}},"shortTitle":"Articles","repliesProperties":{"__typename":"RepliesProperties","sortOrder":"PUBLISH_TIME","repliesFormat":"threaded"},"blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"tagProperties":{"__typename":"TagNodeProperties","tagsEnabled":{"__typename":"PolicyResult","failureReason":null}},"requireTags":false,"tagType":"PRESET_ONLY"},"Rank:rank:2":{"__typename":"Rank","id":"rank:2","position":1,"name":"Staff","color":"00AEEF","icon":null,"rankStyle":"FILLED"},"User:user:580435":{"__typename":"User","id":"user:580435","uid":580435,"login":"CommunityTeam","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|0d3742d0-b37d-0131-2ee8-22000b2f96a1"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":890,"biography":null,"topicsCount":880,"kudosReceivedCount":52,"kudosGivenCount":6,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2010-10-25T06:40:52.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"BlogTopicMessage:message:1124205":{"__typename":"BlogTopicMessage","uid":1124205,"subject":"All About Training Needs Analysis","id":"message:1124205","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:580435"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Blog:board:articles"},"conversation":{"__ref":"Conversation:conversation:1124205"},"messagePolicies":{"__typename":"MessagePolicies","canPublishArticleOnEdit":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","key":"error.lithium.policies.forums.policy_can_publish_on_edit_workflow_action.accessDenied","args":[]}},"canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"contentWorkflow":{"__typename":"ContentWorkflow","state":"PUBLISH","scheduledPublishTime":null,"scheduledTimezone":null,"userContext":{"__typename":"MessageWorkflowContext","canSubmitForReview":null,"canEdit":false,"canRecall":null,"canSubmitForPublication":null,"canReturnToAuthor":null,"canPublish":null,"canReturnToReview":null,"canSchedule":null},"shortScheduledTimezone":null},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1124205"},"teaser@stripHtml({\"truncateLength\":200})":"","body@stripHtml({\"truncateLength\":200})":" \n Picture this: a manager at your organization senses employees aren’t meeting performance expectations, so she asks you to develop e-learning to address the problem. \n As a training professio...","body@stringLength":"8221","rawBody":"
\n
Picture this: a manager at your organization senses employees aren’t meeting performance expectations, so she asks you to develop e-learning to address the problem.
\n
As a training professional, it’s your job to take a step back, analyze the challenge, and determine the best response—which may not even be training at all! This is where a training needs analysis comes in. The objective of a training needs analysis is to identify the problem and determine whether it can be fixed with training.
\n
Since training provides knowledge and skills, if the performance gap or problem is caused by something other than a lack of knowledge and skills—like poorly functioning software—then training isn’t the solution. That’s why—before diving headfirst into creating a course—you should always complete a thorough analysis to make sure training is the answer. So how do you do that? Let’s walk through some simple steps using an example, so you can see for yourself.
\n
Say you’re a course creator at Widget Incorporated. Management is concerned that call center employees are taking too long with each customer, so you’ve been asked to create training on ways they can speed up their processes.
\n
Step 1: Identify expected performance
\n
Your first step is to identify exactly what’s expected from call center employees in terms of processing calls. Is there a specific performance metric or goal? What standards or procedures are they required to follow? To find out, you’ll need to investigate a bit deeper by reviewing job descriptions or looking into company records like Standard Operating Procedures and corporate guidelines.
\n
After some digging, you uncover that at Widget Inc., company guidelines specify that call center employees are expected to process customer calls in 5 minutes or less. They’ve also been given a set of steps they’re expected to follow when handling calls.
\n
Step 2: Identify current performance
\n
Next, identify how employees are actually performing the task. How can you find out this information? Try interviewing employees and supervisors. Another option is to visit the call center and observe employees’ performances directly. You can also dig into performance records or other documentation to review metrics.
\n
At Widget Inc., you review the employee call logs and discover that they’re processing calls in an average of 7 minutes, instead of the 5-minute standard outlined in the company documentation.
\n
Step 3: Identify the performance gap
\n
Once you know the expected and current performance, it’s time to compare the two. Take a look at how they’re supposed to be doing the job versus how they’re actually doing it. The goal here is to identify whether there is a gap between the current and expected performance and, if so, exactly what it is.
\n
At Widget Inc., the expected performance is for calls to be processed in 5 minutes. But right now those calls are taking 7 minutes on average. Based on that, we know there’s a performance gap of 2 minutes for this task.
\n
Step 4: Determine the cause
\n
Now that you know the exact performance gap, it’s time to determine what’s causing it. There are lots of factors that can affect performance, including:
\n
\n
Knowledge and skills
\n
Motivation and incentives
\n
Physical and mental capabilities
\n
Tools and equipment
\n
Directions or guidance
\n
Environment
\n
\n
Remember: training can only solve a performance problem caused by a lack of knowledge and skills. If a problem is caused by another factor, such as a lack of proper tools, even the best training won’t solve the issue, which is why it’s superimportant to nail this down before you start building a course.
\n
To determine the cause of the performance issue, try observing or interviewing employees and analyzing records.
\n
While shadowing employees at Widget Inc., you confirm they’re successfully following the steps outlined in the company guidelines, so there isn’t a problem with knowledge or skills. However, you notice the call center computer system is very slow—causing employees to wait 2 minutes for customer data to load during each call.
\n
Would training help these employees complete the calls more quickly? No. The cause of the 2-minute performance gap is a slow computer system, not employee performance. In this case, designing and delivering training on how to process calls faster wouldn’t solve the problem. A faster computer system, on the other hand, would resolve the 2-minute gap.
\n
Step 5: Propose a solution
\n
The final step is to report your findings and recommend a solution. Keep in mind, you’re only going to suggest training when the performance gap is caused by a lack of knowledge and skills. In the case of the call center employees, you’d instead recommend the organization invest in upgrading or replacing the computer system.
\n
When training is the solution, remember that it needs to be provided in a way that reaches learners without interfering with business operations. So before proposing a particular approach, think about which method of training is the best fit for the situation.
\n
For example, if our call center example had required a training solution, it would be essential to keep schedules and call coverage in mind when picking a training format. Classroom training would require groups of call center employees to be away from their desks and unavailable to take calls, which could result in longer wait times for customers. Instead, offering training via e-learning would allow employees to take the training during low-volume call times or when their individual schedules allow for it.
\n
Wrap-Up
\n
By using this straightforward and methodical 5-step process, you’ll be able to think through future training requests and identify a solution that’s best. For more tips and topics related to training analysis and evaluation, have a peek at the following articles:
Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.
Picture this: a manager at your organization senses employees aren’t meeting performance expectations, so she asks you to develop e-learning to address the problem.
\n
As a training professional, it’s your job to take a step back, analyze the challenge, and determine the best response—which may not even be training at all! This is where a training needs analysis comes in. The objective of a training needs analysis is to identify the problem and determine whether it can be fixed with training.
\n
Since training provides knowledge and skills, if the performance gap or problem is caused by something other than a lack of knowledge and skills—like poorly functioning software—then training isn’t the solution. That’s why—before diving headfirst into creating a course—you should always complete a thorough analysis to make sure training is the answer. So how do you do that? Let’s walk through some simple steps using an example, so you can see for yourself.
\n
Say you’re a course creator at Widget Incorporated. Management is concerned that call center employees are taking too long with each customer, so you’ve been asked to create training on ways they can speed up their processes.
\n
Step 1: Identify expected performance
\n
Your first step is to identify exactly what’s expected from call center employees in terms of processing calls. Is there a specific performance metric or goal? What standards or procedures are they required to follow? To find out, you’ll need to investigate a bit deeper by reviewing job descriptions or looking into company records like Standard Operating Procedures and corporate guidelines.
\n
After some digging, you uncover that at Widget Inc., company guidelines specify that call center employees are expected to process customer calls in 5 minutes or less. They’ve also been given a set of steps they’re expected to follow when handling calls.
\n
Step 2: Identify current performance
\n
Next, identify how employees are actually performing the task. How can you find out this information? Try interviewing employees and supervisors. Another option is to visit the call center and observe employees’ performances directly. You can also dig into performance records or other documentation to review metrics.
\n
At Widget Inc., you review the employee call logs and discover that they’re processing calls in an average of 7 minutes, instead of the 5-minute standard outlined in the company documentation.
\n
Step 3: Identify the performance gap
\n
Once you know the expected and current performance, it’s time to compare the two. Take a look at how they’re supposed to be doing the job versus how they’re actually doing it. The goal here is to identify whether there is a gap between the current and expected performance and, if so, exactly what it is.
\n
At Widget Inc., the expected performance is for calls to be processed in 5 minutes. But right now those calls are taking 7 minutes on average. Based on that, we know there’s a performance gap of 2 minutes for this task.
\n
Step 4: Determine the cause
\n
Now that you know the exact performance gap, it’s time to determine what’s causing it. There are lots of factors that can affect performance, including:
\n
\n
Knowledge and skills
\n
Motivation and incentives
\n
Physical and mental capabilities
\n
Tools and equipment
\n
Directions or guidance
\n
Environment
\n
\n
Remember: training can only solve a performance problem caused by a lack of knowledge and skills. If a problem is caused by another factor, such as a lack of proper tools, even the best training won’t solve the issue, which is why it’s superimportant to nail this down before you start building a course.
\n
To determine the cause of the performance issue, try observing or interviewing employees and analyzing records.
\n
While shadowing employees at Widget Inc., you confirm they’re successfully following the steps outlined in the company guidelines, so there isn’t a problem with knowledge or skills. However, you notice the call center computer system is very slow—causing employees to wait 2 minutes for customer data to load during each call.
\n
Would training help these employees complete the calls more quickly? No. The cause of the 2-minute performance gap is a slow computer system, not employee performance. In this case, designing and delivering training on how to process calls faster wouldn’t solve the problem. A faster computer system, on the other hand, would resolve the 2-minute gap.
\n
Step 5: Propose a solution
\n
The final step is to report your findings and recommend a solution. Keep in mind, you’re only going to suggest training when the performance gap is caused by a lack of knowledge and skills. In the case of the call center employees, you’d instead recommend the organization invest in upgrading or replacing the computer system.
\n
When training is the solution, remember that it needs to be provided in a way that reaches learners without interfering with business operations. So before proposing a particular approach, think about which method of training is the best fit for the situation.
\n
For example, if our call center example had required a training solution, it would be essential to keep schedules and call coverage in mind when picking a training format. Classroom training would require groups of call center employees to be away from their desks and unavailable to take calls, which could result in longer wait times for customers. Instead, offering training via e-learning would allow employees to take the training during low-volume call times or when their individual schedules allow for it.
\n
Wrap-Up
\n
By using this straightforward and methodical 5-step process, you’ll be able to think through future training requests and identify a solution that’s best. For more tips and topics related to training analysis and evaluation, have a peek at the following articles:
Follow us on Twitter and come back to E-Learning Heroes regularly for more helpful advice on everything related to e-learning. If you have any questions, please share them in the comments.
"},"Conversation:conversation:1124205":{"__typename":"Conversation","id":"conversation:1124205","solved":false,"topic":{"__ref":"BlogTopicMessage:message:1124205"},"lastPostingActivityTime":"2019-11-05T12:07:56.000-08:00","lastPostTime":"2019-11-05T12:07:56.000-08:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:1124205":{"__typename":"ModerationData","id":"moderation_data:1124205","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"AssociatedImage:{\"url\":\"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMTI0MjA1LTkxMTI3aUIwMDBFRUYwNjc1RTQ5NUI?revision=1\"}":{"__typename":"AssociatedImage","url":"https://community.articulate.com/t5/s/rwgqn69235/images/bS0xMTI0MjA1LTkxMTI3aUIwMDBFRUYwNjc1RTQ5NUI?revision=1","title":"uploads_rte_jqaxhrdk_TOFU-article--refresh-Training-Needs-Analysis--When-is-E-Learning-The-Solution.png","associationType":"BODY","width":1512,"height":760,"altText":null},"Revision:revision:1124205_1":{"__typename":"Revision","id":"revision:1124205_1","lastEditTime":"2013-12-04T11:17:00.000-08:00"},"BlogReplyMessage:message:1124210":{"__typename":"BlogReplyMessage","id":"message:1124210","conversation":{"__ref":"Conversation:conversation:1124205"},"author":{"__ref":"User:user:663064"},"revisionNum":1,"uid":1124210,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Blog:board:articles"},"subject":"Re: All About Training Needs Analysis","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:1124210"},"parent":{"__ref":"BlogTopicMessage:message:1124205"},"body":"
Hi Jenny,
Unfortunately right now the community blog area does not allow you to sign up for e-mail notifications, only for the RSS feed. =( Sorry about that. But thanks for being an avid blog follower! Much appreciated!
","body@stringLength":"278","rawBody":"
Hi Jenny,
Unfortunately right now the community blog area does not allow you to sign up for e-mail notifications, only for the RSS feed. =( Sorry about that. But thanks for being an avid blog follower! Much appreciated!
","kudosSumWeight":1,"repliesCount":0,"postTime":"2013-12-09T10:37:58.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:1124210_1"},"latestVersion":{"__typename":"FriendlyVersion","major":"1","minor":"0"},"metrics":{"__typename":"MessageMetrics","views":16},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1738142489177":{"__typename":"CachedAsset","id":"theme:customTheme1-1738142489177","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 0.91, 0.51, 1)","__typename":"AnimationThemeSettings"},"avatar":{"borderRadius":"50%","collections":["custom"],"__typename":"AvatarThemeSettings"},"basics":{"browserIcon":{"imageAssetName":"icon-1707332475463.png","imageLastModified":"1707332477323","__typename":"ThemeAsset"},"customerLogo":{"imageAssetName":"yes-1713449978626.svg","imageLastModified":"1713449980471","__typename":"ThemeAsset"},"maximumWidthOfPageContent":"1440px","oneColumnNarrowWidth":"800px","gridGutterWidthMd":"30px","gridGutterWidthXs":"10px","pageWidthStyle":"WIDTH_OF_BROWSER","__typename":"BasicsThemeSettings"},"buttons":{"borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","paddingY":"5px","paddingYLg":"7px","paddingYHero":"var(--lia-bs-btn-padding-y-lg)","paddingX":"55px","paddingXLg":"65px","paddingXHero":"78px","fontStyle":"NORMAL","fontWeight":"400","textTransform":"NONE","disabledOpacity":0.5,"primaryTextColor":"var(--lia-bs-white)","primaryTextHoverColor":"var(--lia-bs-black)","primaryTextActiveColor":"var(--lia-bs-white)","primaryBgColor":"var(--lia-bs-body-color)","primaryBgHoverColor":"var(--lia-bs-primary)","primaryBgActiveColor":"#36a5dd","primaryBorder":"1px solid transparent","primaryBorderHover":"1px solid transparent","primaryBorderActive":"1px solid transparent","primaryBorderFocus":"1px solid var(--lia-bs-white)","primaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","secondaryTextColor":"var(--lia-bs-gray-900)","secondaryTextHoverColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.95))","secondaryTextActiveColor":"hsl(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), calc(var(--lia-bs-gray-900-l) * 0.9))","secondaryBgColor":"var(--lia-bs-white)","secondaryBgHoverColor":"var(--lia-bs-primary)","secondaryBgActiveColor":"#36a5dd","secondaryBorder":"1px solid var(--lia-btn-primary-bg-color)","secondaryBorderHover":"1px solid transparent","secondaryBorderActive":"1px solid transparent","secondaryBorderFocus":"1px solid transparent","secondaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","tertiaryTextColor":"var(--lia-bs-body-color)","tertiaryTextHoverColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.95))","tertiaryTextActiveColor":"hsl(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), calc(var(--lia-bs-body-color-l) * 0.9))","tertiaryBgColor":"transparent","tertiaryBgHoverColor":"transparent","tertiaryBgActiveColor":"hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.04)","tertiaryBorder":"1px solid transparent","tertiaryBorderHover":"1px solid hsla(var(--lia-bs-body-bg-h), var(--lia-bs-body-bg-s), var(--lia-bs-body-bg-l), 0.08)","tertiaryBorderActive":"1px solid transparent","tertiaryBorderFocus":"1px solid transparent","tertiaryBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","destructiveTextColor":"#4D0000","destructiveTextHoverColor":"hsl(0, 100%, 14.3%)","destructiveTextActiveColor":"hsl(0, 100%, 13.6%)","destructiveBgColor":"#FFE5E5","destructiveBgHoverColor":"hsl(0, 100%, 91.1%)","destructiveBgActiveColor":"hsl(0, 100%, 87.3%)","destructiveBorder":"1px solid transparent","destructiveBorderHover":"1px solid transparent","destructiveBorderActive":"1px solid transparent","destructiveBorderFocus":"1px solid transparent","destructiveBoxShadowFocus":"0 0 0 1px var(--lia-bs-body-color), 0 0 0 4px hsla(var(--lia-bs-body-color-h), var(--lia-bs-body-color-s), var(--lia-bs-body-color-l), 0.2)","__typename":"ButtonsThemeSettings"},"border":{"color":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","mainContent":"NONE","sideContent":"NONE","radiusSm":"6px","radius":"10px","radiusLg":"18px","radius50":"100vw","__typename":"BorderThemeSettings"},"boxShadow":{"xs":"0 0 0 1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.08), 0 3px 0 -1px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.16)","sm":"0 2px 4px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.12)","md":"0 5px 15px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","lg":"0 10px 30px hsla(var(--lia-bs-gray-900-h), var(--lia-bs-gray-900-s), var(--lia-bs-gray-900-l), 0.3)","__typename":"BoxShadowThemeSettings"},"cards":{"bgColor":"var(--lia-panel-bg-color)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":"var(--lia-box-shadow-xs)","__typename":"CardsThemeSettings"},"chip":{"maxWidth":"300px","height":"30px","__typename":"ChipThemeSettings"},"coreTypes":{"defaultMessageLinkColor":"var(--lia-bs-primary)","defaultMessageLinkDecoration":"none","defaultMessageLinkFontStyle":"NORMAL","defaultMessageLinkFontWeight":"400","defaultMessageFontStyle":"NORMAL","defaultMessageFontWeight":"400","forumColor":"#4099E2","forumFontFamily":"var(--lia-bs-font-family-base)","forumFontWeight":"var(--lia-default-message-font-weight)","forumLineHeight":"var(--lia-bs-line-height-base)","forumFontStyle":"var(--lia-default-message-font-style)","forumMessageLinkColor":"var(--lia-default-message-link-color)","forumMessageLinkDecoration":"var(--lia-default-message-link-decoration)","forumMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","forumMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","forumSolvedColor":"#44BF90","blogColor":"#1CBAA0","blogFontFamily":"var(--lia-bs-font-family-base)","blogFontWeight":"var(--lia-default-message-font-weight)","blogLineHeight":"1.75","blogFontStyle":"var(--lia-default-message-font-style)","blogMessageLinkColor":"var(--lia-default-message-link-color)","blogMessageLinkDecoration":"var(--lia-default-message-link-decoration)","blogMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","blogMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","tkbColor":"#4C6B90","tkbFontFamily":"var(--lia-bs-font-family-base)","tkbFontWeight":"var(--lia-default-message-font-weight)","tkbLineHeight":"1.75","tkbFontStyle":"var(--lia-default-message-font-style)","tkbMessageLinkColor":"var(--lia-default-message-link-color)","tkbMessageLinkDecoration":"var(--lia-default-message-link-decoration)","tkbMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","tkbMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaColor":"#4099E2","qandaFontFamily":"var(--lia-bs-font-family-base)","qandaFontWeight":"var(--lia-default-message-font-weight)","qandaLineHeight":"var(--lia-bs-line-height-base)","qandaFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkColor":"var(--lia-default-message-link-color)","qandaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","qandaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","qandaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","qandaSolvedColor":"#3FA023","ideaColor":"#00AEEF","ideaFontFamily":"var(--lia-bs-font-family-base)","ideaFontWeight":"var(--lia-default-message-font-weight)","ideaLineHeight":"var(--lia-bs-line-height-base)","ideaFontStyle":"var(--lia-default-message-font-style)","ideaMessageLinkColor":"var(--lia-default-message-link-color)","ideaMessageLinkDecoration":"var(--lia-default-message-link-decoration)","ideaMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","ideaMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","contestColor":"#FCC845","contestFontFamily":"var(--lia-bs-font-family-base)","contestFontWeight":"var(--lia-default-message-font-weight)","contestLineHeight":"var(--lia-bs-line-height-base)","contestFontStyle":"var(--lia-default-message-link-font-style)","contestMessageLinkColor":"var(--lia-default-message-link-color)","contestMessageLinkDecoration":"var(--lia-default-message-link-decoration)","contestMessageLinkFontStyle":"ITALIC","contestMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","occasionColor":"#4E3AD0","occasionFontFamily":"var(--lia-bs-font-family-base)","occasionFontWeight":"var(--lia-default-message-font-weight)","occasionLineHeight":"var(--lia-bs-line-height-base)","occasionFontStyle":"var(--lia-default-message-font-style)","occasionMessageLinkColor":"var(--lia-default-message-link-color)","occasionMessageLinkDecoration":"var(--lia-default-message-link-decoration)","occasionMessageLinkFontStyle":"var(--lia-default-message-link-font-style)","occasionMessageLinkFontWeight":"var(--lia-default-message-link-font-weight)","grouphubColor":"#333333","categoryColor":"#949494","communityColor":"#FFFFFF","productColor":"#949494","__typename":"CoreTypesThemeSettings"},"colors":{"black":"#000000","white":"#FFFFFF","gray100":"#F7F7F7","gray200":"#F7F7F7","gray300":"#E8E8E8","gray400":"#D9D9D9","gray500":"#CCCCCC","gray600":"#949494","gray700":"#707070","gray800":"#545454","gray900":"#333333","dark":"#545454","light":"#F7F7F7","primary":"#00AEEF","secondary":"#333333","bodyText":"#000000","bodyBg":"#FFFFFF","info":"#00AEEF","success":"#029C29","warning":"#FFB82D","danger":"#00AEEF","alertSystem":"#FF6600","textMuted":"#707070","highlight":"#FFFCAD","outline":"var(--lia-bs-primary)","custom":["#00AEEF","#4E3AD5","#000000","#FFFFFF","#FF6602","#44BF90","#FF4C93","#74BB44","#FFB82D","#AA1A53","#FF0000","#027E20","#029C29","#DB0000","#FF0A0A","#4D0000","#FFE5E5","#36A5DD","#F1F3FD","#CBECFF"],"__typename":"ColorsThemeSettings"},"divider":{"size":"3px","marginLeft":"4px","marginRight":"4px","borderRadius":"50%","bgColor":"var(--lia-bs-gray-600)","bgColorActive":"var(--lia-bs-gray-600)","__typename":"DividerThemeSettings"},"dropdown":{"fontSize":"var(--lia-bs-font-size-sm)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius-sm)","dividerBg":"var(--lia-bs-gray-300)","itemPaddingY":"5px","itemPaddingX":"20px","headerColor":"var(--lia-bs-gray-700)","__typename":"DropdownThemeSettings"},"email":null,"emoji":{"skinToneDefault":"#ffcd43","skinToneLight":"#fae3c5","skinToneMediumLight":"#e2cfa5","skinToneMedium":"#daa478","skinToneMediumDark":"#a78058","skinToneDark":"#5e4d43","__typename":"EmojiThemeSettings"},"heading":{"color":"var(--lia-bs-body-color)","fontFamily":"GTWalsheimProBold","fontStyle":"NORMAL","fontWeight":"700","h1FontSize":"48px","h2FontSize":"32px","h3FontSize":"22px","h4FontSize":"18px","h5FontSize":"22px","h6FontSize":"16px","lineHeight":"1.4","subHeaderFontSize":"14px","subHeaderFontWeight":"500","h1LetterSpacing":"normal","h2LetterSpacing":"normal","h3LetterSpacing":"normal","h4LetterSpacing":"normal","h5LetterSpacing":"normal","h6LetterSpacing":"normal","subHeaderLetterSpacing":"2px","h1FontWeight":"var(--lia-bs-headings-font-weight)","h2FontWeight":"var(--lia-bs-headings-font-weight)","h3FontWeight":"var(--lia-bs-headings-font-weight)","h4FontWeight":"var(--lia-bs-headings-font-weight)","h5FontWeight":"var(--lia-bs-headings-font-weight)","h6FontWeight":"var(--lia-bs-headings-font-weight)","__typename":"HeadingThemeSettings"},"icons":{"size10":"10px","size12":"12px","size14":"14px","size16":"16px","size20":"20px","size24":"24px","size30":"30px","size40":"40px","size50":"50px","size60":"60px","size80":"80px","size120":"120px","size160":"160px","__typename":"IconsThemeSettings"},"imagePreview":{"bgColor":"var(--lia-bs-gray-900)","titleColor":"var(--lia-bs-white)","controlColor":"var(--lia-bs-white)","controlBgColor":"var(--lia-bs-gray-800)","__typename":"ImagePreviewThemeSettings"},"input":{"borderColor":"var(--lia-bs-gray-600)","disabledColor":"var(--lia-bs-gray-600)","focusBorderColor":"var(--lia-bs-primary)","labelMarginBottom":"10px","btnFontSize":"var(--lia-bs-font-size-sm)","focusBoxShadow":"0 0 0 3px hsla(var(--lia-bs-primary-h), var(--lia-bs-primary-s), var(--lia-bs-primary-l), 0.2)","checkLabelMarginBottom":"2px","checkboxBorderRadius":"3px","borderRadiusSm":"100vw","borderRadius":"100vw","borderRadiusLg":"100vw","formTextMarginTop":"4px","textAreaBorderRadius":"18px","activeFillColor":"var(--lia-bs-primary)","__typename":"InputThemeSettings"},"loading":{"dotDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.2)","dotLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.5)","barDarkColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.06)","barLightColor":"hsla(var(--lia-bs-white-h), var(--lia-bs-white-s), var(--lia-bs-white-l), 0.4)","__typename":"LoadingThemeSettings"},"link":{"color":"var(--lia-bs-primary)","hoverColor":"hsl(var(--lia-bs-primary-h), var(--lia-bs-primary-s), calc(var(--lia-bs-primary-l) - 10%))","decoration":"none","hoverDecoration":"underline","__typename":"LinkThemeSettings"},"listGroup":{"itemPaddingY":"15px","itemPaddingX":"15px","borderColor":"var(--lia-bs-gray-300)","__typename":"ListGroupThemeSettings"},"modal":{"contentTextColor":"var(--lia-bs-body-color)","contentBg":"var(--lia-bs-white)","backgroundBg":"var(--lia-bs-black)","smSize":"440px","mdSize":"760px","lgSize":"1080px","backdropOpacity":0.3,"contentBoxShadowXs":"var(--lia-bs-box-shadow-sm)","contentBoxShadow":"var(--lia-bs-box-shadow)","headerFontWeight":"700","__typename":"ModalThemeSettings"},"navbar":{"position":"FIXED","background":{"attachment":null,"clip":null,"color":"var(--lia-bs-white)","imageAssetName":null,"imageLastModified":"0","origin":null,"position":"CENTER_CENTER","repeat":"NO_REPEAT","size":"COVER","__typename":"BackgroundProps"},"backgroundOpacity":0.8,"paddingTop":"15px","paddingBottom":"15px","borderBottom":"1px solid var(--lia-bs-border-color)","boxShadow":"var(--lia-bs-box-shadow-sm)","brandMarginRight":"30px","brandMarginRightSm":"10px","brandLogoHeight":"30px","linkGap":"10px","linkJustifyContent":"flex-start","linkPaddingY":"5px","linkPaddingX":"10px","linkDropdownPaddingY":"9px","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkColor":"var(--lia-bs-body-color)","linkHoverColor":"var(--lia-bs-primary)","linkFontSize":"var(--lia-bs-font-size-sm)","linkFontStyle":"NORMAL","linkFontWeight":"400","linkTextTransform":"NONE","linkLetterSpacing":"normal","linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkBgColor":"transparent","linkBgHoverColor":"transparent","linkBorder":"none","linkBorderHover":"none","linkBoxShadow":"none","linkBoxShadowHover":"none","linkTextBorderBottom":"none","linkTextBorderBottomHover":"none","dropdownPaddingTop":"10px","dropdownPaddingBottom":"15px","dropdownPaddingX":"10px","dropdownMenuOffset":"2px","dropdownDividerMarginTop":"10px","dropdownDividerMarginBottom":"10px","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","controllerIconColor":"var(--lia-bs-body-color)","controllerIconHoverColor":"var(--lia-bs-body-color)","controllerTextColor":"var(--lia-nav-controller-icon-color)","controllerTextHoverColor":"var(--lia-nav-controller-icon-hover-color)","controllerHighlightColor":"hsla(30, 100%, 50%)","controllerHighlightTextColor":"var(--lia-yiq-light)","controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerColor":"var(--lia-nav-controller-icon-color)","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","hamburgerBgColor":"transparent","hamburgerBgHoverColor":"transparent","hamburgerBorder":"none","hamburgerBorderHover":"none","collapseMenuMarginLeft":"20px","collapseMenuDividerBg":"var(--lia-nav-link-color)","collapseMenuDividerOpacity":0.16,"__typename":"NavbarThemeSettings"},"pager":{"textColor":"var(--lia-bs-link-color)","textFontWeight":"var(--lia-font-weight-md)","textFontSize":"var(--lia-bs-font-size-sm)","__typename":"PagerThemeSettings"},"panel":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-bs-border-radius)","borderColor":"var(--lia-bs-border-color)","boxShadow":"none","__typename":"PanelThemeSettings"},"popover":{"arrowHeight":"8px","arrowWidth":"16px","maxWidth":"300px","minWidth":"100px","headerBg":"var(--lia-bs-white)","borderColor":"var(--lia-bs-border-color)","borderRadius":"var(--lia-bs-border-radius)","boxShadow":"0 0.5rem 1rem hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.15)","__typename":"PopoverThemeSettings"},"prism":{"color":"#000000","bgColor":"#f5f2f0","fontFamily":"var(--font-family-monospace)","fontSize":"var(--lia-bs-font-size-base)","fontWeightBold":"var(--lia-bs-font-weight-bold)","fontStyleItalic":"italic","tabSize":2,"highlightColor":"#b3d4fc","commentColor":"#62707e","punctuationColor":"#6f6f6f","namespaceOpacity":"0.7","propColor":"#990055","selectorColor":"#517a00","operatorColor":"#906736","operatorBgColor":"hsla(0, 0%, 100%, 0.5)","keywordColor":"#0076a9","functionColor":"#d3284b","variableColor":"#c14700","__typename":"PrismThemeSettings"},"rte":{"bgColor":"var(--lia-bs-white)","borderRadius":"var(--lia-panel-border-radius)","boxShadow":" var(--lia-panel-box-shadow)","customColor1":"#bfedd2","customColor2":"#fbeeb8","customColor3":"#f8cac6","customColor4":"#eccafa","customColor5":"#c2e0f4","customColor6":"#2dc26b","customColor7":"#f1c40f","customColor8":"#e03e2d","customColor9":"#b96ad9","customColor10":"#3598db","customColor11":"#169179","customColor12":"#e67e23","customColor13":"#ba372a","customColor14":"#843fa1","customColor15":"#236fa1","customColor16":"#ecf0f1","customColor17":"#ced4d9","customColor18":"#95a5a6","customColor19":"#7e8c8d","customColor20":"#34495e","customColor21":"#000000","customColor22":"#ffffff","defaultMessageHeaderMarginTop":"40px","defaultMessageHeaderMarginBottom":"24px","defaultMessageItemMarginTop":"0","defaultMessageItemMarginBottom":"16px","diffAddedColor":"hsla(170, 53%, 51%, 0.4)","diffChangedColor":"hsla(43, 97%, 63%, 0.4)","diffNoneColor":"hsla(0, 0%, 80%, 0.4)","diffRemovedColor":"hsla(9, 74%, 47%, 0.4)","specialMessageHeaderMarginTop":"40px","specialMessageHeaderMarginBottom":"24px","specialMessageItemMarginTop":"0","specialMessageItemMarginBottom":"16px","__typename":"RteThemeSettings"},"tags":{"bgColor":"var(--lia-bs-gray-200)","bgHoverColor":"var(--lia-bs-gray-400)","borderRadius":"var(--lia-bs-border-radius-sm)","color":"var(--lia-bs-body-color)","hoverColor":"var(--lia-bs-body-color)","fontWeight":"var(--lia-font-weight-md)","fontSize":"var(--lia-font-size-xxs)","textTransform":"UPPERCASE","letterSpacing":"0.5px","__typename":"TagsThemeSettings"},"toasts":{"borderRadius":"var(--lia-bs-border-radius)","paddingX":"12px","__typename":"ToastsThemeSettings"},"typography":{"fontFamilyBase":"Graphik","fontStyleBase":"NORMAL","fontWeightBase":"400","fontWeightLight":"300","fontWeightNormal":"400","fontWeightMd":"500","fontWeightBold":"700","letterSpacingSm":"normal","letterSpacingXs":"normal","lineHeightBase":"1.4","fontSizeBase":"18px","fontSizeXxs":"11px","fontSizeXs":"14px","fontSizeSm":"16px","fontSizeLg":"20px","fontSizeXl":"24px","smallFontSize":"14px","customFonts":[{"source":"SERVER","name":"Graphik","styles":[{"style":"NORMAL","weight":"400","__typename":"FontStyleData"},{"style":"NORMAL","weight":"700","__typename":"FontStyleData"},{"style":"NORMAL","weight":"500","__typename":"FontStyleData"},{"style":"NORMAL","weight":"600","__typename":"FontStyleData"}],"assetNames":["Graphik-normal-400.woff","Graphik-normal-700.woff","Graphik-normal-500.woff","Graphik-normal-600.woff"],"__typename":"CustomFont"},{"source":"SERVER","name":"GTWalsheimProBold","styles":[{"style":"NORMAL","weight":"700","__typename":"FontStyleData"}],"assetNames":["GTWalsheimProBold-normal-700.woff"],"__typename":"CustomFont"}],"__typename":"TypographyThemeSettings"},"unstyledListItem":{"marginBottomSm":"5px","marginBottomMd":"10px","marginBottomLg":"15px","marginBottomXl":"20px","marginBottomXxl":"25px","__typename":"UnstyledListItemThemeSettings"},"yiq":{"light":"#ffffff","dark":"#000000","__typename":"YiqThemeSettings"},"colorLightness":{"primaryDark":0.36,"primaryLight":0.74,"primaryLighter":0.89,"primaryLightest":0.95,"infoDark":0.39,"infoLight":0.72,"infoLighter":0.85,"infoLightest":0.93,"successDark":0.24,"successLight":0.62,"successLighter":0.8,"successLightest":0.91,"warningDark":0.39,"warningLight":0.68,"warningLighter":0.84,"warningLightest":0.93,"dangerDark":0.41,"dangerLight":0.72,"dangerLighter":0.89,"dangerLightest":0.95,"__typename":"ColorLightnessThemeSettings"},"localOverride":false,"__typename":"Theme"},"localOverride":false},"CachedAsset:text:en_US-components/common/EmailVerification-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/common/EmailVerification-1738177583677","value":{"email.verification.title":"Email Verification Required","email.verification.message.update.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. To change your email, visit My Settings.","email.verification.message.resend.email":"To participate in the community, you must first verify your email address. The verification email was sent to {email}. Resend email."},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/Loading/LoadingDot-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/Loading/LoadingDot-1738177583677","value":{"title":"Loading..."},"localOverride":false},"CachedAsset:quilt:articulate.prod:pages/blogs/BlogMessagePage:board:articles-1738177583696":{"__typename":"CachedAsset","id":"quilt:articulate.prod:pages/blogs/BlogMessagePage:board:articles-1738177583696","value":{"id":"BlogMessagePage","container":{"id":"Common","headerProps":{"backgroundImageProps":null,"backgroundColor":null,"addComponents":null,"removeComponents":["community.widget.bannerWidget"],"componentOrder":null,"__typename":"QuiltContainerSectionProps"},"headerComponentProps":{"community.widget.breadcrumbWidget":{"disableLastCrumbForDesktop":false}},"footerProps":null,"footerComponentProps":null,"items":[{"id":"blog-article","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":"LOCKED","bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[{"id":"blogs.widget.blogArticleWidget","className":"lia-blog-container","props":null,"__typename":"QuiltComponent"}],"__typename":"OneSectionColumns"}},{"id":"section-1706289353571","layout":"ONE_COLUMN","bgColor":null,"showTitle":null,"showDescription":null,"textPosition":null,"textColor":null,"sectionEditLevel":null,"bgImage":null,"disableSpacing":null,"edgeToEdgeDisplay":null,"fullHeight":null,"showBorder":null,"__typename":"OneColumnQuiltSection","columnMap":{"main":[],"__typename":"OneSectionColumns"}}],"__typename":"QuiltContainer"},"__typename":"Quilt","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-pages/blogs/BlogMessagePage-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-pages/blogs/BlogMessagePage-1738177583677","value":{"title":"{contextMessageSubject} | {communityTitle}","errorMissing":"This blog post cannot be found","name":"Blog Message Page","section.blog-article.title":"Blog Post","archivedMessageTitle":"This Content Has Been Archived","section.khNLnu.title":"Blog Post","section.FRRqRG.title":"Blog Post"},"localOverride":false},"CachedAsset:quiltWrapper:articulate.prod:Common:1738142399667":{"__typename":"CachedAsset","id":"quiltWrapper:articulate.prod:Common:1738142399667","value":{"id":"Common","header":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"var(--lia-bs-white)","items":[{"id":"custom.widget.GoogleTagManager","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"community.widget.navbarWidget","props":{"showUserName":false,"showRegisterLink":true,"navbarVariantProps":{"logoHeight":40,"sideLinks":[],"backgroundColor":"var(--lia-bs-white)","showRegisterLink":true,"controllerHighlightColor":"#FF0137","linkAlignment":"left","backgroundImage":{"assetName":null,"backgroundSize":"COVER","lastModified":"","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"visualEffects":{"showBottomBorder":true,"showBottomShadow":true,"useStickyPosition":true},"linkFontSize":15,"controllerIconColor":"#333333","backgroundOpacity":0,"showUsername":false,"linkFontStyle":"BOLD","linkHighlightColor":"#000000","mainLinks":[{"linkLabel":"Learn","goesToPage":{"route":"CategoryPage","params":{"categoryId":"blogs"}},"children":[{"linkLabel":"Blog","goesToPage":{"route":"BlogBoardPage","params":{"boardId":"community-updates","categoryId":"blogs"}},"linkType":"INTERNAL"},{"linkLabel":"User Guides","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"user-guides","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Discuss","goesToPage":{"route":"CategoryPage","params":{"categoryId":"forums"}},"children":[{"linkLabel":"Articulate Storyline","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"support-forum","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Rise 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"rise-360","categoryId":"forums"}},"linkType":"INTERNAL"},{"linkLabel":"Review 360","goesToPage":{"route":"ForumBoardPage","params":{"boardId":"review-360","categoryId":"forums"}},"linkType":"INTERNAL"}],"linkType":"INTERNAL"},{"linkLabel":"Downloads","goesToPage":{"route":"TkbBoardPage","params":{"boardId":"downloads","categoryId":"top"}},"children":[],"linkType":"INTERNAL"}],"linkTextColor":"#000000","showSearchIcon":true,"boundaryPadding":{"top":20,"bottom":20},"highlightStyle":"color"},"links":{"sideLinks":[],"mainLinks":[{"children":[{"linkType":"INTERNAL","id":"migrated-link-1","params":{"boardId":"user-guides","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-2","params":{"categoryId":"training"},"routeName":"CategoryPage"},{"linkType":"INTERNAL","id":"video-tutorials-link","params":{"boardId":"video-tutorials","categoryId":"training"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-3","params":{"boardId":"articles","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-4","params":{"boardId":"product-updates","categoryId":"learn"},"routeName":"BlogBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-5","params":{"boardId":"e-books","categoryId":"learn"},"routeName":"TkbBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-6","params":{"boardId":"e-learning-challenges","categoryId":"e-learning-challenges"},"routeName":"BlogBoardPage"}],"linkType":"INTERNAL","id":"migrated-link-0","params":{"categoryId":"learn"},"routeName":"CategoryPage"},{"children":[{"linkType":"INTERNAL","id":"migrated-link-8","params":{"boardId":"discuss","categoryId":"top"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-9","params":{"boardId":"share-examples","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-10","params":{"boardId":"share-ideas","categoryId":"connect"},"routeName":"ForumBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-11","params":{"boardId":"events","categoryId":"top"},"routeName":"EventBoardPage"},{"linkType":"INTERNAL","id":"migrated-link-12","params":{"categoryId":"join-groups"},"routeName":"CategoryPage"}],"linkType":"INTERNAL","id":"migrated-link-7","params":{"categoryId":"connect"},"routeName":"CategoryPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-13","params":{"boardId":"discover","categoryId":"top"},"routeName":"BlogBoardPage"},{"children":[],"linkType":"INTERNAL","id":"migrated-link-14","params":{"categoryId":"about"},"routeName":"CategoryPage"}]},"className":"QuiltComponent_lia-component-edit-mode__lQ9Z6","style":{"boxShadow":"0","linkFontWeight":"500","controllerHighlightColor":"#AA1A53","dropdownDividerMarginBottom":"10px","hamburgerBorderHover":"none","linkFontSize":"16px","linkBoxShadowHover":"none","backgroundOpacity":0,"controllerBorderRadius":"var(--lia-border-radius-50)","hamburgerBgColor":"transparent","linkTextBorderBottom":"none","hamburgerColor":"var(--lia-nav-controller-icon-color)","brandLogoHeight":"40px","linkLetterSpacing":"normal","linkBgHoverColor":"transparent","collapseMenuDividerOpacity":null,"paddingBottom":"20px","dropdownPaddingBottom":"15px","dropdownMenuOffset":"2px","hamburgerBgHoverColor":"transparent","borderBottom":"0","hamburgerBorder":"none","dropdownPaddingX":"10px","brandMarginRightSm":"10px","linkBoxShadow":"none","linkJustifyContent":"center","linkColor":"#000000","collapseMenuDividerBg":null,"dropdownPaddingTop":"10px","controllerHighlightTextColor":"var(--lia-yiq-light)","background":{"imageAssetName":"","color":"var(--lia-bs-white)","size":"COVER","repeat":"NO_REPEAT","position":"CENTER_CENTER","imageLastModified":""},"linkBorderRadius":"var(--lia-bs-border-radius-sm)","linkHoverColor":"#000000","position":"FIXED","linkBorder":"none","linkTextBorderBottomHover":"2px solid #00AEEF","brandMarginRight":"30px","hamburgerHoverColor":"var(--lia-nav-controller-icon-color)","linkBorderHover":"none","collapseMenuMarginLeft":"20px","linkFontStyle":"NORMAL","linkPaddingX":"10px","paddingTop":"20px","linkPaddingY":"5px","linkTextTransform":"NONE","dropdownBorderColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.08)","controllerBgHoverColor":"hsla(var(--lia-bs-black-h), var(--lia-bs-black-s), var(--lia-bs-black-l), 0.1)","linkDropdownPaddingX":"var(--lia-nav-link-px)","linkBgColor":"transparent","linkDropdownPaddingY":"9px","controllerIconColor":"#000000","dropdownDividerMarginTop":"10px","linkGap":"10px","controllerIconHoverColor":"#000000"},"showSearchIcon":true},"__typename":"QuiltComponent"},{"id":"community.widget.breadcrumbWidget","props":{"backgroundColor":"transparent","linkHighlightColor":"var(--lia-bs-body-color)","visualEffects":{"showBottomBorder":false},"linkTextColor":"var(--lia-bs-gray-700)"},"__typename":"QuiltComponent"},{"id":"community.widget.bannerWidget","props":{"backgroundColor":"transparent","visualEffects":{"showBottomBorder":true},"backgroundOpacity":100,"backgroundImageProps":{"backgroundSize":"COVER","backgroundPosition":"CENTER_CENTER","backgroundRepeat":"NO_REPEAT"},"fontColor":"var(--lia-bs-body-color)"},"__typename":"QuiltComponent"},{"id":"custom.widget.TableStyles","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"footer":{"backgroundImageProps":{"assetName":null,"backgroundSize":"COVER","backgroundRepeat":"NO_REPEAT","backgroundPosition":"CENTER_CENTER","lastModified":null,"__typename":"BackgroundImageProps"},"backgroundColor":"transparent","items":[{"id":"custom.widget.Footer_2024","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":true,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"},{"id":"custom.widget.GoogleTag","props":{"widgetVisibility":"signedInOrAnonymous","useTitle":false,"useBackground":false,"title":"","lazyLoad":false},"__typename":"QuiltComponent"}],"__typename":"QuiltWrapperSection"},"__typename":"QuiltWrapper","localOverride":false},"localOverride":false},"CachedAsset:text:en_US-components/common/ActionFeedback-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/common/ActionFeedback-1738177583677","value":{"joinedGroupHub.title":"Welcome","joinedGroupHub.message":"You are now a member of this group and are subscribed to updates.","groupHubInviteNotFound.title":"Invitation Not Found","groupHubInviteNotFound.message":"Sorry, we could not find your invitation to the group. The owner may have canceled the invite.","groupHubNotFound.title":"Group Not Found","groupHubNotFound.message":"The grouphub you tried to join does not exist. It may have been deleted.","existingGroupHubMember.title":"Already Joined","existingGroupHubMember.message":"You are already a member of this group.","accountLocked.title":"Account Locked","accountLocked.message":"Your account has been locked due to multiple failed attempts. Try again in {lockoutTime} minutes.","editedGroupHub.title":"Changes Saved","editedGroupHub.message":"Your group has been updated.","leftGroupHub.title":"Goodbye","leftGroupHub.message":"You are no longer a member of this group and will not receive future updates.","deletedGroupHub.title":"Deleted","deletedGroupHub.message":"The group has been deleted.","groupHubCreated.title":"Group Created","groupHubCreated.message":"{groupHubName} is ready to use","accountClosed.title":"Account Closed","accountClosed.message":"The account has been closed and you will now be redirected to the homepage","resetTokenExpired.title":"Reset Password Link has Expired","resetTokenExpired.message":"Try resetting your password again","invalidUrl.title":"Invalid URL","invalidUrl.message":"The URL you're using is not recognized. Verify your URL and try again.","accountClosedForUser.title":"Account Closed","accountClosedForUser.message":"{userName}'s account is closed","inviteTokenInvalid.title":"Invitation Invalid","inviteTokenInvalid.message":"Your invitation to the community has been canceled or expired.","inviteTokenError.title":"Invitation Verification Failed","inviteTokenError.message":"The url you are utilizing is not recognized. Verify your URL and try again","pageNotFound.title":"Access Denied","pageNotFound.message":"You do not have access to this area of the community or it doesn't exist","eventAttending.title":"Responded as Attending","eventAttending.message":"You'll be notified when there's new activity and reminded as the event approaches","eventInterested.title":"Responded as Interested","eventInterested.message":"You'll be notified when there's new activity and reminded as the event approaches","eventNotFound.title":"Event Not Found","eventNotFound.message":"The event you tried to respond to does not exist.","redirectToRelatedPage.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.title":"Showing Related Content","redirectToRelatedPageForBaseUsers.message":"The content you are trying to access is archived","redirectToRelatedPage.message":"The content you are trying to access is archived","relatedUrl.archivalLink.flyoutMessage":"The content you are trying to access is archived View Archived Content"},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTagManager-en-1738142597334":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTagManager-en-1738142597334","value":{"component":{"id":"custom.widget.GoogleTagManager","template":{"id":"GoogleTagManager","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTagManager","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:component:custom.widget.TableStyles-en-1738142597334":{"__typename":"CachedAsset","id":"component:custom.widget.TableStyles-en-1738142597334","value":{"component":{"id":"custom.widget.TableStyles","template":{"id":"TableStyles","markupLanguage":"HANDLEBARS","style":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.TableStyles","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":"table {\n\tth, td {\n\t\tpadding: .5em;\n\t}\n\ttr {\n\t\tborder: 1px solid var(--lia-bs-gray-400);\n\t\t&:nth-child(even) {\n\t\t\tbackground-color: var(--lia-bs-gray-100);\n\t\t}\n\t}\n\ttd {\n\t\tborder: inherit;\n\t}\n}","tokens":{}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.Footer_2024-en-1738142597334":{"__typename":"CachedAsset","id":"component:custom.widget.Footer_2024-en-1738142597334","value":{"component":{"id":"custom.widget.Footer_2024","template":{"id":"Footer_2024","markupLanguage":"HANDLEBARS","style":".custom-footer {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.footer-logo {\n margin-bottom: 24px;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.list-inline {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 8px;\n }\n }\n }\n}\n\n.custom-footer .footer-link-stack {\n + .footer-link-stack {\n margin-top: 24px;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 8px;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 24px;\n }\n\n ul.list-with-icons {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 33px;\n padding-top: .4em;\n }\n }\n }\n\n .link-social {\n width: 32px;\n height: 32px;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 16px;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.footer-hr {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 32px;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 40px;\n }\n}\n\n.footer__brand {\n margin-bottom: 24px;\n margin-top: 60px;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 36px;\n }\n\n ul.list-inline {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 12px;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .list-divided {\n padding-left: 0;\n\n li {\n margin-right: 12px;\n margin-left: 0;\n padding-right: 12px;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .brand-line {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.grid__row {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.grid__row--middled [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.grid__row--middled:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.grid__row--centered {\n text-align: center\n}\n\n.grid__row--justified {\n text-align: justify;\n text-justify: distribute\n}\n\n.grid__row--justified:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.grid__row--opposite {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 14px;\n line-height: 20px;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 24px;\n }\n}\n\n/* 24 column grid system */\n@media (min-width: 768px) {\n .grid__col--1 {\n width: 4.16667%\n }\n\n .grid__col--2 {\n width: 8.33333%\n }\n\n .grid__col--3 {\n width: 12.5%\n }\n\n .grid__col--4 {\n width: 16.66667%\n }\n\n .grid__col--5 {\n width: 20.83333%\n }\n\n .grid__col--6 {\n width: 25%\n }\n\n .grid__col--7 {\n width: 29.16667%\n }\n\n .grid__col--8 {\n width: 33.33333%\n }\n\n .grid__col--9 {\n width: 37.5%\n }\n\n .grid__col--10 {\n width: 41.66667%\n }\n\n .grid__col--11 {\n width: 45.83333%\n }\n\n .grid__col--12 {\n width: 50%\n }\n\n .grid__col--13 {\n width: 54.16667%\n }\n\n .grid__col--14 {\n width: 58.33333%\n }\n\n .grid__col--15 {\n width: 62.5%\n }\n\n .grid__col--16 {\n width: 66.66667%\n }\n\n .grid__col--17 {\n width: 70.83333%\n }\n\n .grid__col--18 {\n width: 75%\n }\n\n .grid__col--19 {\n width: 79.16667%\n }\n\n .grid__col--20 {\n width: 83.33333%\n }\n\n .grid__col--21 {\n width: 87.5%\n }\n\n .grid__col--22 {\n width: 91.66667%\n }\n\n .grid__col--23 {\n width: 95.83333%\n }\n\n .grid__col--24 {\n width: 100%\n }\n\n .grid__col--full {\n width: 100%\n }\n\n .grid__col--half {\n width: 50%\n }\n\n .grid__col--third {\n width: 33.33333%\n }\n\n .grid__col--quarter {\n width: 25%\n }\n\n .grid__col--fifth {\n width: 20%\n }\n\n .grid__col--bleed {\n padding-left: 0;\n padding-right: 0\n }\n\n .grid__col--bleedLeft {\n padding-left: 0\n }\n\n .grid__col--bleedRight {\n padding-right: 0\n }\n\n .grid__col--group {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .grid__col-md--7 {\n width: 29.16667%\n }\n}\n\n.grid__col--offset1 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .grid__col-md-up--offset1 {\n margin-left: 4.16667%\n }\n}\n\n.grid__col--offset2 {\n margin-left: 8.33333%\n}","texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.Footer_2024","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":{"css":".custom_widget_Footer_2024_custom-footer_aax6c_1 {\n width: 100%;\n\tpadding: 0 var(--lia-bs-grid-gutter-width);\n\tmargin: 0 auto;\n\n @media (min-width: 576px) {\n max-width: 33.75rem;\n }\n\n @media (min-width: 768px) {\n max-width: 45rem;\n padding: 0 calc(var(--lia-bs-grid-gutter-width) * .5);\n }\n\n @media (min-width: 992px) {\n max-width: 60rem;\n }\n\n @media (min-width: 1260px) {\n\t max-width: var(--lia-container-max-width);\n }\n\n ol {\n list-style-type: decimal\n }\n\n ul {\n list-style-type: disc\n }\n\n ul,ol {\n list-style-position: outside\n }\n\n li {\n margin-bottom: .8em;\n position: relative\n }\n\n li ol,li ul {\n margin: .8em 0\n }\n\n nav ul,nav ol {\n list-style: none;\n list-style-image: none\n }\n\n a {\n color: var(--lia-bs-body-color);\n\n &:hover {\n color: var(--lia-bs-body-color);\n }\n }\n\n img {\n max-width: 100%;\n height: auto;\n }\n\n img.custom_widget_Footer_2024_footer-logo_aax6c_62 {\n margin-bottom: 1.5rem;\n\n @media (min-width: 1260px) {\n max-width: none;\n }\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n display: flex;\n flex-wrap: wrap;\n\n li {\n display: inline-block;\n margin-bottom: 0;\n\n + li {\n margin-left: 0.5rem;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_custom-footer_aax6c_1 .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n + .custom_widget_Footer_2024_footer-link-stack_aax6c_85 {\n margin-top: 1.5rem;\n \n @media (min-width: 768px) {\n margin-top: 0;\n }\n }\n\n ul {\n list-style: none;\n margin-bottom: 0;\n padding-left: 0;\n\n li:last-child {\n margin-bottom: 0;\n }\n\n + ul {\n margin-top: 0.5rem;\n }\n }\n \n h3 {\n font-size: var(--lia-bs-font-size-base);\n font-weight: 600;\n }\n\n ul + h3 {\n margin-top: 1.5rem;\n }\n\n ul.custom_widget_Footer_2024_list-with-icons_aax6c_117 {\n margin-top: .4em;\n margin-bottom: 0;\n\n li {\n margin-bottom: 0;\n\n a {\n display: flex;\n background-size: 25px;\n background-repeat: no-repeat;\n background-position: left center;\n padding-bottom: .4em;\n padding-left: 2.0625rem;\n padding-top: .4em;\n }\n }\n }\n\n .custom_widget_Footer_2024_link-social_aax6c_136 {\n width: 2rem;\n height: 2rem;\n border: 1px solid #eeeeee;\n background-color: var(--white);\n border-radius: 1rem;\n display: flex;\n align-items: center;\n justify-content: center;\n }\n}\n\n.custom_widget_Footer_2024_footer-hr_aax6c_148 {\n hr {\n border-top: 1px solid #e4e4e4;\n margin-top: 2rem;\n margin-bottom: 0;\n }\n\n [class*=\"grid__col--\"] {\n margin-bottom: 2.5rem;\n }\n}\n\n.custom_widget_Footer_2024_footer__brand_aax6c_160 {\n margin-bottom: 1.5rem;\n margin-top: 3.75rem;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 0;\n margin-top: 2.25rem;\n }\n\n ul.custom_widget_Footer_2024_list-inline_aax6c_70 {\n margin-bottom: 0;\n\n @media (max-width: 767px) {\n justify-content: center;\n }\n\n li {\n margin-bottom: 0.75rem;\n }\n\n li + li {\n margin-left: 0;\n }\n }\n .custom_widget_Footer_2024_list-divided_aax6c_184 {\n padding-left: 0;\n\n li {\n margin-right: 0.75rem;\n margin-left: 0;\n padding-right: 0.75rem;\n border-right: 1px solid var(--lia-bs-body-color);\n line-height: 1;\n\n &:last-child {\n border-right: 0;\n margin-right: 0;\n }\n }\n\n @media (max-width: 767px) {\n text-align: center;\n\n .custom_widget_Footer_2024_brand-line_aax6c_203 {\n width: 100%;\n border-right: 0;\n }\n }\n }\n}\n\n.custom_widget_Footer_2024_grid__row_aax6c_211 {\n font-size: 0;\n line-height: 0;\n display: flex;\n flex-direction: column;\n\n @media (min-width: 768px) {\n flex-direction: row;\n flex-wrap: wrap;\n }\n\n @media (min-width: 1200px) {\n flex-wrap: nowrap;\n }\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227 [class*='grid__col--'] {\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--middled_aax6c_227:after {\n content: \"\";\n display: inline-block;\n height: 100%;\n vertical-align: middle\n}\n\n.custom_widget_Footer_2024_grid__row--centered_aax6c_238 {\n text-align: center\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242 {\n text-align: justify;\n text-justify: distribute\n}\n\n.custom_widget_Footer_2024_grid__row--justified_aax6c_242:after {\n content: \"\";\n display: inline-block;\n width: 100%\n}\n\n.custom_widget_Footer_2024_grid__row--opposite_aax6c_253 {\n text-align: right\n}\n\n[class*='grid__col--'] {\n display: inline-block;\n padding: 0;\n font-size: 0.875rem;\n line-height: 1.25rem;\n text-align: left;\n vertical-align: top;\n\n @media (min-width: 768px) and (max-width: 1199px) {\n margin-bottom: 1.5rem;\n }\n}\n\n/* 24 column grid system */\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col--1_aax6c_272 {\n width: 4.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--2_aax6c_276 {\n width: 8.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--3_aax6c_280 {\n width: 12.5%\n }\n\n .custom_widget_Footer_2024_grid__col--4_aax6c_284 {\n width: 16.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--5_aax6c_288 {\n width: 20.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--6_aax6c_292 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--7_aax6c_296 {\n width: 29.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--8_aax6c_300 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--9_aax6c_304 {\n width: 37.5%\n }\n\n .custom_widget_Footer_2024_grid__col--10_aax6c_308 {\n width: 41.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--11_aax6c_312 {\n width: 45.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--12_aax6c_316 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--13_aax6c_320 {\n width: 54.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--14_aax6c_324 {\n width: 58.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--15_aax6c_328 {\n width: 62.5%\n }\n\n .custom_widget_Footer_2024_grid__col--16_aax6c_332 {\n width: 66.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--17_aax6c_336 {\n width: 70.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--18_aax6c_340 {\n width: 75%\n }\n\n .custom_widget_Footer_2024_grid__col--19_aax6c_344 {\n width: 79.16667%\n }\n\n .custom_widget_Footer_2024_grid__col--20_aax6c_348 {\n width: 83.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--21_aax6c_352 {\n width: 87.5%\n }\n\n .custom_widget_Footer_2024_grid__col--22_aax6c_356 {\n width: 91.66667%\n }\n\n .custom_widget_Footer_2024_grid__col--23_aax6c_360 {\n width: 95.83333%\n }\n\n .custom_widget_Footer_2024_grid__col--24_aax6c_364 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--full_aax6c_368 {\n width: 100%\n }\n\n .custom_widget_Footer_2024_grid__col--half_aax6c_372 {\n width: 50%\n }\n\n .custom_widget_Footer_2024_grid__col--third_aax6c_376 {\n width: 33.33333%\n }\n\n .custom_widget_Footer_2024_grid__col--quarter_aax6c_380 {\n width: 25%\n }\n\n .custom_widget_Footer_2024_grid__col--fifth_aax6c_384 {\n width: 20%\n }\n\n .custom_widget_Footer_2024_grid__col--bleed_aax6c_388 {\n padding-left: 0;\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393 {\n padding-left: 0\n }\n\n .custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397 {\n padding-right: 0\n }\n\n .custom_widget_Footer_2024_grid__col--group_aax6c_401 {\n display: inline-block;\n vertical-align: top;\n font-size: 0;\n line-height: 0\n }\n}\n\n@media (min-width: 768px) and (max-width: 1199px) {\n .custom_widget_Footer_2024_grid__col-md--7_aax6c_410 {\n width: 29.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset1_aax6c_415 {\n margin-left: 4.16667%\n}\n\n@media (min-width: 768px) {\n .custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420 {\n margin-left: 4.16667%\n }\n}\n\n.custom_widget_Footer_2024_grid__col--offset2_aax6c_425 {\n margin-left: 8.33333%\n}","tokens":{"custom-footer":"custom_widget_Footer_2024_custom-footer_aax6c_1","footer-logo":"custom_widget_Footer_2024_footer-logo_aax6c_62","list-inline":"custom_widget_Footer_2024_list-inline_aax6c_70","footer-link-stack":"custom_widget_Footer_2024_footer-link-stack_aax6c_85","list-with-icons":"custom_widget_Footer_2024_list-with-icons_aax6c_117","link-social":"custom_widget_Footer_2024_link-social_aax6c_136","footer-hr":"custom_widget_Footer_2024_footer-hr_aax6c_148","footer__brand":"custom_widget_Footer_2024_footer__brand_aax6c_160","list-divided":"custom_widget_Footer_2024_list-divided_aax6c_184","brand-line":"custom_widget_Footer_2024_brand-line_aax6c_203","grid__row":"custom_widget_Footer_2024_grid__row_aax6c_211","grid__row--middled":"custom_widget_Footer_2024_grid__row--middled_aax6c_227","grid__row--centered":"custom_widget_Footer_2024_grid__row--centered_aax6c_238","grid__row--justified":"custom_widget_Footer_2024_grid__row--justified_aax6c_242","grid__row--opposite":"custom_widget_Footer_2024_grid__row--opposite_aax6c_253","grid__col--1":"custom_widget_Footer_2024_grid__col--1_aax6c_272","grid__col--2":"custom_widget_Footer_2024_grid__col--2_aax6c_276","grid__col--3":"custom_widget_Footer_2024_grid__col--3_aax6c_280","grid__col--4":"custom_widget_Footer_2024_grid__col--4_aax6c_284","grid__col--5":"custom_widget_Footer_2024_grid__col--5_aax6c_288","grid__col--6":"custom_widget_Footer_2024_grid__col--6_aax6c_292","grid__col--7":"custom_widget_Footer_2024_grid__col--7_aax6c_296","grid__col--8":"custom_widget_Footer_2024_grid__col--8_aax6c_300","grid__col--9":"custom_widget_Footer_2024_grid__col--9_aax6c_304","grid__col--10":"custom_widget_Footer_2024_grid__col--10_aax6c_308","grid__col--11":"custom_widget_Footer_2024_grid__col--11_aax6c_312","grid__col--12":"custom_widget_Footer_2024_grid__col--12_aax6c_316","grid__col--13":"custom_widget_Footer_2024_grid__col--13_aax6c_320","grid__col--14":"custom_widget_Footer_2024_grid__col--14_aax6c_324","grid__col--15":"custom_widget_Footer_2024_grid__col--15_aax6c_328","grid__col--16":"custom_widget_Footer_2024_grid__col--16_aax6c_332","grid__col--17":"custom_widget_Footer_2024_grid__col--17_aax6c_336","grid__col--18":"custom_widget_Footer_2024_grid__col--18_aax6c_340","grid__col--19":"custom_widget_Footer_2024_grid__col--19_aax6c_344","grid__col--20":"custom_widget_Footer_2024_grid__col--20_aax6c_348","grid__col--21":"custom_widget_Footer_2024_grid__col--21_aax6c_352","grid__col--22":"custom_widget_Footer_2024_grid__col--22_aax6c_356","grid__col--23":"custom_widget_Footer_2024_grid__col--23_aax6c_360","grid__col--24":"custom_widget_Footer_2024_grid__col--24_aax6c_364","grid__col--full":"custom_widget_Footer_2024_grid__col--full_aax6c_368","grid__col--half":"custom_widget_Footer_2024_grid__col--half_aax6c_372","grid__col--third":"custom_widget_Footer_2024_grid__col--third_aax6c_376","grid__col--quarter":"custom_widget_Footer_2024_grid__col--quarter_aax6c_380","grid__col--fifth":"custom_widget_Footer_2024_grid__col--fifth_aax6c_384","grid__col--bleed":"custom_widget_Footer_2024_grid__col--bleed_aax6c_388","grid__col--bleedLeft":"custom_widget_Footer_2024_grid__col--bleedLeft_aax6c_393","grid__col--bleedRight":"custom_widget_Footer_2024_grid__col--bleedRight_aax6c_397","grid__col--group":"custom_widget_Footer_2024_grid__col--group_aax6c_401","grid__col-md--7":"custom_widget_Footer_2024_grid__col-md--7_aax6c_410","grid__col--offset1":"custom_widget_Footer_2024_grid__col--offset1_aax6c_415","grid__col-md-up--offset1":"custom_widget_Footer_2024_grid__col-md-up--offset1_aax6c_420","grid__col--offset2":"custom_widget_Footer_2024_grid__col--offset2_aax6c_425"}},"form":null},"localOverride":false},"CachedAsset:component:custom.widget.GoogleTag-en-1738142597334":{"__typename":"CachedAsset","id":"component:custom.widget.GoogleTag-en-1738142597334","value":{"component":{"id":"custom.widget.GoogleTag","template":{"id":"GoogleTag","markupLanguage":"HANDLEBARS","style":null,"texts":null,"defaults":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"components":[{"id":"custom.widget.GoogleTag","form":null,"config":null,"props":[],"__typename":"Component"}],"grouping":"CUSTOM","__typename":"ComponentTemplate"},"properties":{"config":{"applicablePages":[],"dynamicByCoreNode":false,"description":"","fetchedContent":null,"__typename":"ComponentConfiguration"},"props":[],"__typename":"ComponentProperties"},"form":null,"__typename":"Component","localOverride":false},"globalCss":null,"form":null},"localOverride":false},"CachedAsset:text:en_US-components/community/Breadcrumb-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/Breadcrumb-1738177583677","value":{"navLabel":"Breadcrumbs","dropdown":"Additional parent page navigation"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBanner-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBanner-1738177583677","value":{"messageMarkedAsSpam":"This post has been marked as spam","messageMarkedAsSpam@board:TKB":"This article has been marked as spam","messageMarkedAsSpam@board:BLOG":"This post has been marked as spam","messageMarkedAsSpam@board:FORUM":"This discussion has been marked as spam","messageMarkedAsSpam@board:OCCASION":"This event has been marked as spam","messageMarkedAsSpam@board:IDEA":"This idea has been marked as spam","manageSpam":"Manage Spam","messageMarkedAsAbuse":"This post has been marked as abuse","messageMarkedAsAbuse@board:TKB":"This article has been marked as abuse","messageMarkedAsAbuse@board:BLOG":"This post has been marked as abuse","messageMarkedAsAbuse@board:FORUM":"This discussion has been marked as abuse","messageMarkedAsAbuse@board:OCCASION":"This event has been marked as abuse","messageMarkedAsAbuse@board:IDEA":"This idea has been marked as abuse","preModCommentAuthorText":"This comment will be published as soon as it is approved","preModCommentModeratorText":"This comment is awaiting moderation","messageMarkedAsOther":"This post has been rejected due to other reasons","messageMarkedAsOther@board:TKB":"This article has been rejected due to other reasons","messageMarkedAsOther@board:BLOG":"This post has been rejected due to other reasons","messageMarkedAsOther@board:FORUM":"This discussion has been rejected due to other reasons","messageMarkedAsOther@board:OCCASION":"This event has been rejected due to other reasons","messageMarkedAsOther@board:IDEA":"This idea has been rejected due to other reasons","messageArchived":"This post was archived on {date}","relatedUrl":"View Related Content","relatedContentText":"Showing related content","archivedContentLink":"View Archived Content"},"localOverride":false},"Tkb:board:e-books":{"__typename":"Tkb","id":"board:e-books","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:user-guides":{"__typename":"Tkb","id":"board:user-guides","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:training":{"__typename":"Category","id":"category:training","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Tkb:board:video-tutorials":{"__typename":"Tkb","id":"board:video-tutorials","tkbPolicies":{"__typename":"TkbPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:product-updates":{"__typename":"Blog","id":"board:product-updates","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:e-learning-challenges":{"__typename":"Blog","id":"board:e-learning-challenges","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Blog:board:discover":{"__typename":"Blog","id":"board:discover","blogPolicies":{"__typename":"BlogPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:connect":{"__typename":"Category","id":"category:connect","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:discuss":{"__typename":"Forum","id":"board:discuss","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:join-groups":{"__typename":"Category","id":"category:join-groups","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-examples":{"__typename":"Forum","id":"board:share-examples","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Occasion:board:events":{"__typename":"Occasion","id":"board:events","boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"occasionPolicies":{"__typename":"OccasionPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Forum:board:share-ideas":{"__typename":"Forum","id":"board:share-ideas","forumPolicies":{"__typename":"ForumPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}},"boardPolicies":{"__typename":"BoardPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"Category:category:about":{"__typename":"Category","id":"category:about","categoryPolicies":{"__typename":"CategoryPolicies","canReadNode":{"__typename":"PolicyResult","failureReason":null}}},"CachedAsset:text:en_US-components/customComponent/CustomComponent-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/customComponent/CustomComponent-1738177583677","value":{"errorMessage":"Error rendering component id: {customComponentId}","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/community/Navbar-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/Navbar-1738177583677","value":{"community":"Community Home","inbox":"Inbox","manageContent":"Manage Content","tos":"Terms of Service","forgotPassword":"Forgot Password","themeEditor":"Theme Editor","edit":"Edit Navigation Bar","skipContent":"Skip to content","migrated-link-9":"Share Examples","migrated-link-7":"Connect","migrated-link-8":"Discuss","migrated-link-1":"User Guides","migrated-link-10":"Suggest Ideas","migrated-link-2":"Training","migrated-link-11":"Attend Events","migrated-link-0":"Learn","migrated-link-5":"E-Books","migrated-link-6":"E-Learning Challenges","migrated-link-3":"Articles","migrated-link-4":"Product Updates","migrated-link-14":"About","migrated-link-12":"Join Groups","migrated-link-13":"Discover","video-tutorials-link":"Video Tutorials"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarHamburgerDropdown-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarHamburgerDropdown-1738177583677","value":{"hamburgerLabel":"Side Menu"},"localOverride":false},"CachedAsset:text:en_US-components/community/BrandLogo-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/BrandLogo-1738177583677","value":{"logoAlt":"Khoros","themeLogoAlt":"Brand Logo"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarTextLinks-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarTextLinks-1738177583677","value":{"more":"More"},"localOverride":false},"CachedAsset:text:en_US-components/search/SpotlightSearchIcon-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/search/SpotlightSearchIcon-1738177583677","value":{"search":"Search"},"localOverride":false},"CachedAsset:text:en_US-components/authentication/AuthenticationLink-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/authentication/AuthenticationLink-1738177583677","value":{"title.login":"Sign In","title.registration":"Register","title.forgotPassword":"Forgot Password","title.multiAuthLogin":"Sign In"},"localOverride":false},"CachedAsset:text:en_US-components/nodes/NodeLink-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/nodes/NodeLink-1738177583677","value":{"place":"Place {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageView/MessageViewStandard-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageView/MessageViewStandard-1738177583677","value":{"anonymous":"Anonymous","author":"{messageAuthorLogin}","authorBy":"{messageAuthorLogin}","board":"{messageBoardTitle}","replyToUser":" to {parentAuthor}","showMoreReplies":"Show More","replyText":"Reply","repliesText":"Replies","markedAsSolved":"Marked as Solved","movedMessagePlaceholder.BLOG":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.TKB":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.FORUM":"{count, plural, =0 {This reply has been} other {These replies have been} }","movedMessagePlaceholder.IDEA":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholder.OCCASION":"{count, plural, =0 {This comment has been} other {These comments have been} }","movedMessagePlaceholderUrlText":"moved.","messageStatus":"Status: ","statusChanged":"Status changed: {previousStatus} to {currentStatus}","statusAdded":"Status added: {status}","statusRemoved":"Status removed: {status}","labelExpand":"expand replies","labelCollapse":"collapse replies","unhelpfulReason.reason1":"Content is outdated","unhelpfulReason.reason2":"Article is missing information","unhelpfulReason.reason3":"Content is for a different Product","unhelpfulReason.reason4":"Doesn't match what I was searching for"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageDeepLink-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageDeepLink-1738177583677","value":{"viewFullDiscussion@board:FORUM":"View Full Discussion ({repliesCount} Replies)","viewFullDiscussion@board:BLOG":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:TKB":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:IDEA":"View Full Discussion ({repliesCount} Comments)","viewFullDiscussion@board:OCCASION":"View Full Discussion ({repliesCount} Comments)","showParents@board:FORUM":"Show Parent Replies","showParents@board:BLOG":"Show Parent Comments","showParents@board:TKB":"Show Parent Comments","showParents@board:IDEA":"Show Parent Comments","showParents@board:OCCASION":"Show Parent Comments"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyCallToAction-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyCallToAction-1738177583677","value":{"leaveReply":"Leave a reply...","leaveReply@board:BLOG@message:root":"Leave a comment...","leaveReply@board:TKB@message:root":"Leave a comment...","leaveReply@board:IDEA@message:root":"Leave a comment...","leaveReply@board:OCCASION@message:root":"Leave a comment...","repliesTurnedOff.FORUM":"Replies are turned off for this topic","repliesTurnedOff.BLOG":"Comments are turned off for this topic","repliesTurnedOff.TKB":"Comments are turned off for this topic","repliesTurnedOff.IDEA":"Comments are turned off for this topic","repliesTurnedOff.OCCASION":"Comments are turned off for this topic","infoText":"Stop poking me!"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/common/QueryHandler-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/common/QueryHandler-1738177583677","value":{"title":"Query Handler"},"localOverride":false},"CachedAsset:text:en_US-components/community/NavbarDropdownToggle-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/community/NavbarDropdownToggle-1738177583677","value":{"ariaLabelClosed":"Press the down arrow to open the menu"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCoverImage-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCoverImage-1738177583677","value":{"coverImageTitle":"Cover Image"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeTitle-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeTitle-1738177583677","value":{"nodeTitle":"{nodeTitle, select, community {Community} other {{nodeTitle}}} "},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTimeToRead-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTimeToRead-1738177583677","value":{"minReadText":"{min} MIN READ"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageSubject-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageSubject-1738177583677","value":{"noSubject":"(no subject)"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserLink-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserLink-1738177583677","value":{"authorName":"View Profile: {author}","anonymous":"Anonymous"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/users/UserRank-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserRank-1738177583677","value":{"rankName":"{rankName}","userRank":"Author rank {rankName}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageTime-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageTime-1738177583677","value":{"postTime":"Published: {time}","lastPublishTime":"Last Update: {time}","conversation.lastPostingActivityTime":"Last posting activity time: {time}","conversation.lastPostTime":"Last post time: {time}","moderationData.rejectTime":"Rejected time: {time}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageBody-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageBody-1738177583677","value":{"showMessageBody":"Show More","mentionsErrorTitle":"{mentionsType, select, board {Board} user {User} message {Message} other {}} No Longer Available","mentionsErrorMessage":"The {mentionsType} you are trying to view has been removed from the community.","videoProcessing":"Video is being processed. Please try again in a few minutes.","bannerTitle":"Video provider requires cookies to play the video. Accept to continue or {url} it directly on the provider's site.","buttonTitle":"Accept","urlText":"watch"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageCustomFields-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageCustomFields-1738177583677","value":{"CustomField.default.label":"Value of {name}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageRevision-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageRevision-1738177583677","value":{"lastUpdatedDatePublished":"{publishCount, plural, one{Published} other{Updated}} {date}","lastUpdatedDateDraft":"Created {date}","version":"Version {major}.{minor}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageReplyButton-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageReplyButton-1738177583677","value":{"repliesCount":"{count}","title":"Reply","title@board:BLOG@message:root":"Comment","title@board:TKB@message:root":"Comment","title@board:IDEA@message:root":"Comment","title@board:OCCASION@message:root":"Comment"},"localOverride":false},"CachedAsset:text:en_US-components/messages/MessageAuthorBio-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/MessageAuthorBio-1738177583677","value":{"sendMessage":"Send Message","actionMessage":"Follow this blog board to get notified when there's new activity","coAuthor":"CO-PUBLISHER","contributor":"CONTRIBUTOR","userProfile":"View Profile","iconlink":"Go to {name} {type}"},"localOverride":false},"User:user:663064":{"__typename":"User","id":"user:663064","uid":663064,"login":"NicoleLegault1","deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://api.articulate.com/id/v1/avatars/auth0|2b7f6780-b114-0131-f1d8-22000b5e9066"},"rank":{"__ref":"Rank:rank:2"},"email":"","messagesCount":0,"biography":null,"topicsCount":0,"kudosReceivedCount":314,"kudosGivenCount":1341,"kudosWeight":1,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2014-04-28T08:03:24.000-07:00","confirmEmailStatus":null},"followersCount":null,"solutionsCount":0},"ModerationData:moderation_data:1124210":{"__typename":"ModerationData","id":"moderation_data:1124210","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:1124210_1":{"__typename":"Revision","id":"revision:1124210_1","lastEditTime":"2013-12-09T10:37:58.000-08:00"},"QueryVariables:ReplyList:message:1124210:1":{"__typename":"QueryVariables","id":"ReplyList:message:1124210:1","value":{"id":"message:1124210","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":false,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1738177583677","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1738177583677","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/users/UserRegistrationDate-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/users/UserRegistrationDate-1738177583677","value":{"noPrefix":"{date}","withPrefix":"Joined {date}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeAvatar-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeAvatar-1738177583677","value":{"altTitle":"Node avatar for {nodeTitle}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeDescription-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeDescription-1738177583677","value":{"description":"{description}"},"localOverride":false},"CachedAsset:text:en_US-components/messages/ThreadedReplyList-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/messages/ThreadedReplyList-1738177583677","value":{"title":"{count, plural, one{# Reply} other{# Replies}}","title@board:BLOG":"{count, plural, one{# Comment} other{# Comments}}","title@board:TKB":"{count, plural, one{# Comment} other{# Comments}}","title@board:IDEA":"{count, plural, one{# Comment} other{# Comments}}","title@board:OCCASION":"{count, plural, one{# Comment} other{# Comments}}","noRepliesTitle":"No Replies","noRepliesTitle@board:BLOG":"No Comments","noRepliesTitle@board:TKB":"No Comments","noRepliesTitle@board:IDEA":"No Comments","noRepliesTitle@board:OCCASION":"No Comments","noRepliesDescription":"Be the first to reply","noRepliesDescription@board:BLOG":"Be the first to comment","noRepliesDescription@board:TKB":"Be the first to comment","noRepliesDescription@board:IDEA":"Be the first to comment","noRepliesDescription@board:OCCASION":"Be the first to comment","messageReadOnlyAlert:BLOG":"Comments have been turned off for this post","messageReadOnlyAlert:TKB":"Comments have been turned off for this article","messageReadOnlyAlert:IDEA":"Comments have been turned off for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1738177583677":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1738177583677","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false}}}},"page":"/blogs/BlogMessagePage/BlogMessagePage","query":{"boardId":"articles","messageSubject":"all-about-training-needs-analysis","messageId":"1124205","replyId":"1124210"},"buildId":"Yx3u4lvwjbkCOVw8IQflM","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"articulate","openTelemetryServiceVersion":"24.12.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/blogs/BlogArticleWidget/BlogArticleWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}