Maybe you’ve noticed it next to the name of the author of a particularly inspiring example on E-Learning Heroes. Or perhaps when someone gave you a helpful answer in the discussion boards. The red Hero label definitely stands out.
But what does it mean when a member of the E-Learning Heroes community has this label next to their name? That’s what you’ll find out in this article.
Meet the Super Heroes
When you’re on the E-Learning Heroes site, that red label is the quickest way to know someone is a part of the Articulate Super Heroes program. This elite group is made up of community members who go above and beyond in two key areas.
- E-Learning Expertise: Super Heroes have lots of valuable insights about Articulate apps and e-learning in general—and they’re happy to share them.
- A Passion for Helping Others: When tricky e-learning questions arise, Super Heroes come running to the rescue. They’re delighted to lend a hand. And they do so in an empathetic, kind, and supportive way.
Each of those areas is helpful on its own. But it’s that power boost from combining them together that gives the Super Heroes the ability to make a huge difference in the E-Learning Heroes community.
How Do Members Become Super Heroes?
We handpick Super Heroes based on their extraordinary contributions to the community—and we’re always scouting for new members. We keep an eye out for people who:
- Have earned the respect of the E-Learning Heroes community through a long history of high-quality contributions.
- Share technical know-how, career tips, and helpful examples.
- Stand out by setting the positive, empowering tone that people love about our community.
- Already embody the spirit of the Super Heroes values and guidelines.
As you can see, the program doesn’t turn people into Super Heroes. Instead, it’s a recognition of the valued work they’re already doing.
The Hero Code of Honor
When Super Heroes join the program, they agree to follow a few simple guidelines:
- Help others in the E-Learning Heroes forums. Super Heroes regularly jump into the discussion forums to answer questions, point people to the resources they need, and provide feedback to community members who ask for it.
- Be kind and supportive. Super Heroes interact with others in a constructive, gentle, and kind way. Their positive contributions inspire others to be helpful and generous in turn.
- Stay in the know. We constantly release new e-learning features. Super Heroes stay on top of the latest and greatest updates so they can help other community members.
- Share and demonstrate. Super Heroes share their knowledge freely, with no hidden agenda. They empower others and nurture the community by sharing feedback, examples, and expertise.
- Don’t disparage Articulate software or staff. Of course, explaining what our apps can and can’t do is fine! But Super Heroes avoid making negative comments if they’re not helpful or constructive. And they’re always empathetic and respectful when they communicate with Articulate staff and other community members.
- Avoid activities conflicting with their Super Heroes role. Super Heroes don’t develop business relationships with Articulate competitors.
We want E-Learning Heroes to remain a friendly, welcoming space for e-learning professionals to learn and grow, so it’s important that our Super Heroes embody those values.
Wrap-Up
When looking for help on the E-Learning Heroes site, that red Hero label is a sign of someone knowledgeable and willing to lend a hand. But you don’t have to be a Super Hero to act like one. You can always follow their lead and look for ways you can assist others in the community too.
Have additional questions about the Super Heroes program? Reach out to the community team for more information at community@articulate.com.
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Published 10 years ago
Version 1.0
