Most organizations create e-learning as a means to improve employee performance. Courses are supposed to deliver knowledge and skills that make workers better at their jobs. So if e-learning ...
Published 11 years ago
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Excellent post on a really important topic.
It's also worth considering how you'd calculate ROI on a project that's designed to prevent a catastrophic event or massive loss. For example, I do some training on company policies such as handling of personally identifiable information. If a mistake was made that opened the company to a lawsuit, it would be end up being quite expensive. You would have to tweak the ROI formula to reflect the value of these kinds of courses.
That said, a really excellent post on a topic that comes up all the time in our field.
-Andrew
It's also worth considering how you'd calculate ROI on a project that's designed to prevent a catastrophic event or massive loss. For example, I do some training on company policies such as handling of personally identifiable information. If a mistake was made that opened the company to a lawsuit, it would be end up being quite expensive. You would have to tweak the ROI formula to reflect the value of these kinds of courses.
That said, a really excellent post on a topic that comes up all the time in our field.
-Andrew