Rise 360: Customer Service Interaction

You've got mail, Taryn!

Hi Alex. Apologies for the slow response to this request. I was updating this course. I just sent a copy of the most updated version to you so you should see it in your inbox shortly.

Hi Elizabeth. I'm sorry to be so late in responding to your request. I removed the copy link while this course was being updated. I have just sent you the most updated version so you should see it in your inbox shortly. Thanks for your patience!

Hi Manuel. You can add audio to Rise 360 courses as a standalone block or as part of many different interactive block types (e.g., labeled graphics, process, timeline, etc.). However, it won't be the same narrated experience as your learners are used to in Storyline 360. Since I'm not entirely familiar with your requirements, I would recommend creating a prototype of a lesson in Rise 360 and share it with your learners and project stakeholders to get their reaction before you create an entire course in Rise 360.

Rise 360 courses can be localized as well, to support your Spanish language learners. You can learn more about that in the Rise 360 user guide: https://community.articulate.com/series/rise-360/articles/rise-360-translate-your-course. I hope this helps!

Hi Sue. Sure thing. I recently removed the copy link while this project was undergoing some updates, but I just shared the updated version with you. You've got mail!

Hi Daniel. I'm sorry, but I don't see that you have an active Articulate 360 trial or subscription tied to that email address, so I sent it to the one I found for you here on E-Learning Heroes. Hopefully that works out for you!