Blog Post
TonyMcNally
Community Member
Hello, I'm having difficulty opening/running your template. I have clicked download and then run but I then receive a message telling me Windows can't open this file. I have Windows 7, I've followed the advice offered by Windows i.e. use the Web service to find the right program - but that's proved unsuccessful. Any ideas?
TrinaRimmer
10 years agoFormer Staff
Hi Tony. Sorry to hear that you're having trouble. Do you have Articulate Storyline 2 installed on your machine? It sounds to me like Windows isn't associating the .story file for this template with Storyline 2. This leads me to think you either don't have Storyline 2 installed, or you have Storyline v1 installed (which can't be used to open Storyline 2 files).
Let us know if you need more help.
Let us know if you need more help.