Blog Post
DavidAnderson
Staff
Welcome to the challenges, Karen. Thanks for sharing this week. Admittedly, I missed a couple of questions that I should have known. Recap updated: https://community.articulate.com/articles/interactive-video-in-elearning#KarenWinters
The only issue I noticed on mobile was that the try again button didn't appear after the second try. Any chance you can share your source file so I can take a look? Alternatively, if you'd prefer, you can open a ticket with our support team so they can take a look: http://articulatecase.com/. That shouldn't happen, and I'm sure we can figure out what's going on.
The only issue I noticed on mobile was that the try again button didn't appear after the second try. Any chance you can share your source file so I can take a look? Alternatively, if you'd prefer, you can open a ticket with our support team so they can take a look: http://articulatecase.com/. That shouldn't happen, and I'm sure we can figure out what's going on.
KarenWinters-7d
3 years agoCommunity Member
Thank you, Dave. I tried to zip the source file to send you, but it's not allowing it. (error:file not found or no read permissions). Any suggestions on alternative ways to send it to you?