Welcome & Introductions

Hello everyone,

I'm Stephanie, from Cornwall Ontario, Canada. I work as a Learning & Development Specialist at Bayshore HomeCare Solutions. In my day-to-day work, I create and support a mix of workshops, job aids, and eLearning modules for teams and branches across the organization. My goal is always to translate real-world service needs into practical, engaging learning materials that help employees build confidence, consistency, and strong client-centred skills they can apply immediately on the job.

I joined this Certification Cohort to expand my knowledge and hands-on skills with Articulate and related tools. I am still new to the learning design world and I’m excited to deepen my technical capabilities so I can build more polished, interactive, and impactful learning products. I’m hoping to apply what I learn directly to my work and to better leverage these tools to create learning experiences that truly support performance and customer service excellence.

Bonus: I have a whole brood who works with me at home