Welcome & Introductions

Hello! I’m Susan Whalen. I live and work in Green Bay, Wisconsin, and I’ve been an Instructional Designer with I‑CAR for over ten years. Although our organization is based in Illinois and Wisconsin, I’m fortunate to work remotely—typically with the help of my cockapoo companion, Frankie. Yes, it does make for interesting meetings when the Bears play the Packers.

Our team develops new courses and updates roughly 25% of our existing curriculum each year. I also support the course review process to ensure accuracy, clarity, and functionality.

I’m excited to join this Certification Cohort and learn how to better leverage the AI assistant. We currently use it for narration creation in Storyline, but we’re eager to expand our use of additional features.