Welcome & Introductions

Hi team!

I'm Dannika, from Phoenix, AZ. I work at USAA FSB as an Instructional Designer. I have over a decade of experience in fraud operations, training development, and project management, I specialize in designing impactful learning solutions that drive performance and foster positive associate experiences. My goals include creating high-impact training modules; I’m passionate about making training more accessible, engaging, efficient, and effective, while creating environments that leave a lasting, positive influence on those around me. My current role supports all of Fraud and Member Protection.

I'm joining this certification cohort to build upon my skillset and gain the AI understanding to stay ahead of the curve in general, I'm looking forward to seeing what efficiencies we can create utilizing AI.

I have three dogs & a cat! Our senior girl, Maya, recently joined the land of the remembered. But, the twins, Joonie & Cha-Cha, are bull-shihtz and remain in the land of the living terrorizing everything from the sofa covers to anything that flies. The cat remains elusive.

Maya

Cha-Cha & Booker Joon

Minnow