I'm so sorry you're having audio issues when you try to publish, and I'm here to help!
Is it possible you recorded the audio in PowerPoint instead of Presenter:
Presenter 360 doesn't support audio that was recorded or imported in PowerPoint. You'll need to record or import audio in Presenter instead.
Here's an article with more details. If you're able to share your file with us, we'd be happy to investigate further! Feel free to share it publicly here or privately here!
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Hello Irene, and welcome to E-Learning Heroes! ⭐️
I'm so sorry you're having audio issues when you try to publish, and I'm here to help!
Is it possible you recorded the audio in PowerPoint instead of Presenter:
Here's an article with more details. If you're able to share your file with us, we'd be happy to investigate further! Feel free to share it publicly here or privately here!