Articulate storyline 360 replay button not working

Hi Arif,

In some cases, you may notice that the Rewind button at the right end of the seekbar doesn't actually start the slide over from the beginning.

The behavior of the Rewind button is determined by the “When revisiting” property for each slide. There are three options to choose from:

• Automatically decide: This is the default option, and it means Storyline will decide automatically whether to rewind the slide or not. Here's the logic: If the slide contains just simple objects and audio but no interactivity, Storyline will rewind the slide to the beginning of the slide’s timeline. However, if the slide contains any interactive elements, such as buttons or any other object that includes a visited/selected state, Storyline won't rewind the slide.
• Resume saved state: This option will always prevent the slide from rewinding.
• Reset to initial state: This option will always force the slide to rewind.

Try changing the resume behavior to Automatically decide or Reset to initial state and let me know if you see a difference!

Hi Arif,

I made a few changes to your file and recorded a quick Peek to walk you through it. Let me know if that accomplishes what you'd like with the slide replaying on that revisit once the user clicks to Replay. 

Thanks for the additional information, Arif.

I took another look and I believe I understand the behavior you are looking for. Based on your description, I focused on Slides 4.4 and 5.4.

Here is my Peek explaining.

*I did forget to mention that due to the ability to replay the base slide, you will actually need your original triggers of when the timeline starts + the one I shared.

They are both in the attached file.

Hello Leslie,

Thanks for your update,

but I used the same functionality in slide 1.5, 2.1, 3.1, 4.1, 5.1 but that steps not working.

Request you to please check whether I am performing proper steps or not.

quick response is highly appreciated.

Thanks,

Arif.

Hi there, Arif. Happy to help, too! 

I took a closer look at those 5 slides and saw that each one had When Revisiting: Resume saved state. I updated each slide to Reset to initial state instead so that learners can hear the audio replay upon revisit.

Here's a quick Peek 360 recording as a visual guide, and I've attached the modified file. Let me know if I'm off-base, and we'll explore some next steps!

Hello Katie,

Thank you for your information, but earlier I used that functionality "Reset to initial state" but it won't support and not meet mine requirement.

Below is my requirements request you please check.

I want a functionality where I clicked on Slide 2.1 and complete the voice over and Select "1" button to enter slide 2.2 and get back to slide 2.1 the voice over will not repeat and complete status "Tick" shows in Slide 2.1 and if I click on Reply button the voice-over have to repeat the voice in slide 2.1.

This functionality I want Slides 1.5, 2.1, 3.1, 4.1, 5.1.

Thank you for your tremendous support.

Arif.

Hi Arif,

I'd like to connect you with our Support Engineers so they can take a closer look at your file. I've shared your file with the team, and they'll email you back soon with recommendations on how to make the functionality of slides 1.5, 2.1, 3.1, 4.1, 5.1 match slide 2.1. Stay tuned!

Since the rewind button doesn't work in all situations, can there be an option in the player to remove this button? It is very misleading to learners to have it there but have it do nothing.

Hi Sherri,

Thank you for popping in to share your thoughts. The ability to define additional functionality to the Rewind button is a feature request we are currently tracking. I've added this conversation to our report so that we can share updates with you here in the future.

Any updates on this feature request? Sounds like being able to add the replay button independently from the seekbar might resolve this issue...