storyline 360
28433 TopicsAudio Issue (working on preview but does not play when published)
The audio plays just fine in preview mode, but when published to Articulate 360 online or Scrom, the audio does not play. It play only when I click to replay button on player. I have updated 360, but still experience the same problem.Solved218Views0likes4CommentsAudio on Layers when you revisit
Hi All, We have a consistent issue with using audio on layers that I would love some advice on! We have an autoplay option in all of our courses via a true/false variable. If the user selects autoplay it causes the variable to be true. Then we have a trigger "Play media (audio) when the timeline starts on this layer (or slide if it's a slide) if audioONOFF = value True" so that our audio narration plays automatically. Issue: The autoplay works perfectly as you move through the layers. However, if you advance to the next slide and then navigate back to the previous slide, the base layer audio and the last layer visited audio both play at the same time. Under Slide Layer Properties I have "Pause timeline of base layer" selected for all layers. I also created a secondary trigger to "Stop media (audio) when the timeline starts on this layer" which I was hoping would stop the base layer audio anytime a layer is selected. But still, when you navigate backwards to the slide it plays at least two things at once. Any advice?Variable Driven Text Bold Rendering Oddly
I've come across a very strange and specific issue when it comes to how the font Montserrat is being rendered in my project. I have a master slide, with a layer built into it that automatically shows, so it is overlayed on any assets on the base slide, giving me a top title and branding bar. The title is driven by the variable "Project.SlideTitle". Essentially it makes that part of each slide all automatic. Setup on the master slide. Lately, when I publish projects made this way, the title text renders as if each letter could be bold or not. You can see that the bold font is fine in the preview, but when published it's like this strange mix of bold and not bold characters. Like the "O" is clearly a different weight than the "e". So far the only solution has been to just use Montserrat Regular, and forgo any use of bold text. All other uses of the Montserrat font throughout the project have not had this issue, it's specifically the titles on the master slide, generated by the variable. I haven't yet tried other fonts, as this project's branding package requires Montserrat. I've tried different variations of montserrat, like semibold, black, and setting them to bold or not bold, but they all suffer from the same issue. If anyone has ever come across anything similar, please let me know if you've found a workaround, or if this is simply a bug that needs to be reported.Drag and drop issue.
Hi everyone, I'm experiencing an issue with a drag-and-drop interaction in Storyline 360. When a drag item is dropped outside of any drop target, it does not return to its starting position, even though the option “Return item to start point if dropped outside: any drop target” is enabled in the Drag & Drop settings. This behavior used to work correctly in my project, so I'm wondering if a recent Storyline update may have introduced a bug. Has anyone else encountered the same issue or found a workaround? Thanks in advance for your help!7Views0likes0CommentsStoryline 360 Pros — What’s Your Favorite “Hidden Gem”? 💎
As someone who’s spent a lot of time working with (and on!) Storyline 360, I’ve come to appreciate the power in the little things — those lesser-known features that quietly make our lives easier. Here's one of my personal favorites: 🎧📽️ Cue Points with the “C” Key: I recently spoke with a customer who struggled to time trigger actions to audio and video media on their slides. They would preview the slide, make note of when a trigger should be fired, then return to slide authoring view to add a cue point to the timeline to tie into the trigger event. This would require a lot of manual back-and-forth between authoring and previewing. I often have to do the same thing, and there is an easier way. If you use stage preview (accessible via the "Play" icon" in the lower-left corner of the Timeline panel), Storyline will stay in the slide authoring view and play the timeline of the slide, including any audio or video media that's present. As it plays, you can press the "C" key on your keyboard to have cue points added to the current playback position. It’s a simple way to place cue points in real time, right where they’re needed — perfect for syncing trigger actions to specific moments in your media. cting Storyline 360's UI and using the "C" key to drop cue points on the timeline. Now I’m curious: What’s your favorite under-the-radar Storyline feature? Something small, subtle, maybe even a little obscure — but that you personally couldn’t live without. Drop it in the comments — I’d love to learn what little gems you rely on. 👇2.2KViews12likes40CommentsSerious Lag and Memory Buildup in Long Storyline360 Course – Suspected Media Unloading Issue
Hi Everyone, I’ve been facing a persistent and performance-impacting issue in a complex Storyline 360 project and would appreciate guidance or confirmation from the community. Problem Summary I’ve created a long interactive course with multiple topics and rich media (images, audio, video) across slides and layers. As users progress through the course, the application begins to lag severely, especially after the midpoint. After extensive testing, I found a major memory buildup during runtime: Initial Memory Usage: ~55 MB Final Memory Usage (after all topics): ~4 GB (!) The course doesn’t use heavy JavaScript, tracking, or data storage that could account for such memory growth. What I’ve Tried Restarted my PC before testing. Closed all background applications. Monitored memory via Task Manager after each slide/topic. Used optimised MP3 audio and JPG images where possible. Avoided continuous background audio or video. Despite these measures, the lag remains, and worsens in the last quarter of the course, suggesting something is accumulating as the user progresses. Hypothesis My working theory is that Storyline is not unloading media (especially images/audio) from previous slides. This leads to: Memory bloat from unused assets. Laggy transitions and interaction delays in later slides. I also noticed this issue gets worse if: I use many layers on a slide. There are large audio clips or embedded videos. I attempt to preload media early using triggers (which I’ve stopped doing). Project Structure Single .story file combining multiple topics. 30+ content-heavy slides with images, layered interactions, and voiceovers. What I Need Help With Is this a known limitation in Storyline? Does Storyline 360 retain media in memory from all visited slides? Any way to force memory to clear between slides or scenes? Any suggestions from the community would be greatly appreciated! Thank you in advance. Mahesh Mahajan777Views3likes12CommentsLocalization output request
Hello All I'm wondering if anybody could please help me get access to a published file for both Rise and Storyline for testing purposes. Context: I'm knee deep in exploring localization and I'm not 100% sure that the LMS we use will support the output from Articulate. I've seen a few videos but I'm still not sure. This looks incredibly promising, but I need to see it in action. Sadly I'm unable to activate the free trial as our admin is on leave, and I'm really keen to move forward and get answers. What I need: A zip of both a storyline and a Rise output, that contains minimum 2x languages. It can literally be 1 page with a single piece of text. If anybody could help me with this I could be immensely grateful =) Thank you 🤞AI Voice Availability Differences Between Storyline and Rise – Anyone Else Noticed This?
Hi there, While working with AI voices in Storyline and Rise, I noticed a small inconsistency in the voices available between the two tools. Some voices that appear in Storyline don’t seem to show up in Rise, and vice versa. For example, voices like Jessica — Woman | Young | English | American accent | Dialogue | Cute and Brittney – Social Media Voice – Fun, Youthful & Informative are available in Storyline but don’t appear in Rise (at least in my environment). It’s not necessarily an issue, but it does make it a bit challenging to maintain voice consistency across courses, especially when some modules are built in Storyline and others in Rise. I’ve already raised a support case with Articulate regarding this, but I was curious to check with the community as well. Have you noticed similar differences in AI voice availability between Storyline and Rise? If so, how are you maintaining consistency across projects? Would love to hear your experiences! Thanks!27Views0likes1CommentCan you embed Articulate Storyline on MS SharePoint?
Hi everyone, I would like to ask if it is possible to embed a small set of Articulate Storyline slides (2-3) to create interactivity on SharePoint. In the same/similar way, I can embed Storyline as an interactive block in Arti Rise. In practice, when a user visits your page, i.e., they are able to press the flip card or expand the list. On the articulate technical side, there are layers and states in use. Thank you in advance! Jackie4418Views0likes0Comments