Is Articulate extremely slow after the latest Windows update?
Hi, Is it just me? Or have other people had serious lag time using Rise and Storyline after the latest Windows updates? Trying to get the preview to play, hitting spacebar, adjusting CC on audio and video files, and even just opening Storyline or Rise is taking really long. I'm trying to figure out if this is an issue with my laptop or a wider issue. Thanks!URGENT: Systematic Memory Leak & DOM Node Explosion - Multiple Projects Affected
Hello Articulate Support & Community, I am reporting a critical, project-breaking performance issue that is now affecting multiple recent modules that causes browser crashes, particularly on mobile devices. This is an urgent matter as our clients are experiencing frequent crashes, particularly on mobile devices, and our production is at a standstill. I have already opened a technical support case (# 01272139) regarding this, but I have not received a resolution yet. I am providing full technical data here to expedite a fix. The Issue: In our latest builds using the most recent version of Storyline 360, we are seeing a massive, uncontrollable accumulation of resources that the engine fails to purge: DOM Nodes: Over 70,000 nodes for a simple 11-slide project. JS Heap Size: Reaches 2.4 GB rapidly, leading to "Out of Memory" crashes. CPU Usage: Constant saturation at 99.4%, even when the slide is idle. Cross-Environment Testing: We have verified that this behavior is NOT related to a specific hosting platform. The same leak occurs across: Articulate Review 360. LMS environments (SCORM 1.2 and 2004). Local standalone web server (No LMS/No SCORM). The Issue: The Storyline runtime appears unable to perform effective Garbage Collection. Even though I am not using complex media, the DOM tree continues to grow indefinitely. It seems the engine is "stacking" every object from previous slides without ever purging them from the browser's memory. Troubleshooting Steps Taken: To isolate the cause, I have stripped the project down to its bare essentials: Slide Master: Completely deleted the Slide Master for testing—the leak persists. Slide/Layer Properties: Every slide and layer is set to "Reset to initial state". Animations/Media: Removed all videos, Move Paths, and Emphasis Effects. New Project: Imported slides into a brand-new .story file—no change. Logic: Replaced Project.Progress with custom JS to reduce CPU overhead. Conclusion: This appears to be a systemic failure in the Modern Player's Garbage Collection mechanism in recent builds. Since this is affecting multiple projects, we suspect a regression in how the engine handles object destruction. I am ready to provide the .story file immediately to any staff member who can investigate this. Our clients are extremely dissatisfied, and we need an urgent technical review. Technical Context: Storyline 360 Version: Latest Build (January 2026). Player: Modern Player. Browser: Chrome, Edge, and Firefox (All show the same 70k node retention). Thank you for your immediate attention to this case.Localization output request
Hello All I'm wondering if anybody could please help me get access to a published file for both Rise and Storyline for testing purposes. Context: I'm knee deep in exploring localization and I'm not 100% sure that the LMS we use will support the output from Articulate. I've seen a few videos but I'm still not sure. This looks incredibly promising, but I need to see it in action. Sadly I'm unable to activate the free trial as our admin is on leave, and I'm really keen to move forward and get answers. What I need: A zip of both a storyline and a Rise output, that contains minimum 2x languages. It can literally be 1 page with a single piece of text. If anybody could help me with this I could be immensely grateful =) Thank you 🤞Language Selection Landing Page
When I use localization and have 1 course with multiple languages, the learner is taken to a language selection landing page. Is there a way for the learner to return to this page if they already started the course? For instance, I choose English and go into the course, but I wanted to view it in Spanish. I tried a restart trigger, but this only takes me to the first slide in the chosen language.Variable Driven Text Bold Rendering Oddly
I've come across a very strange and specific issue when it comes to how the font Montserrat is being rendered in my project. I have a master slide, with a layer built into it that automatically shows, so it is overlayed on any assets on the base slide, giving me a top title and branding bar. The title is driven by the variable "Project.SlideTitle". Essentially it makes that part of each slide all automatic. Setup on the master slide. Lately, when I publish projects made this way, the title text renders as if each letter could be bold or not. You can see that the bold font is fine in the preview, but when published it's like this strange mix of bold and not bold characters. Like the "O" is clearly a different weight than the "e". So far the only solution has been to just use Montserrat Regular, and forgo any use of bold text. All other uses of the Montserrat font throughout the project have not had this issue, it's specifically the titles on the master slide, generated by the variable. I haven't yet tried other fonts, as this project's branding package requires Montserrat. I've tried different variations of montserrat, like semibold, black, and setting them to bold or not bold, but they all suffer from the same issue. If anyone has ever come across anything similar, please let me know if you've found a workaround, or if this is simply a bug that needs to be reported.Do not see "Voices" in Storyline
We recently acquired the AI assistant add-on package with Articulate,and we have seen it work brilliantly in the Rise side of things. But when I am in Storyline, I do not see any AI assistant features in the ribbon. It's the usual stuff. How do I get it into my storyline? Thanks!Storyline 360's AI image generation got a major upgrade!
We’ve introduced a new image generation model that’s sharper and more realistic with improved text rendering. In this quick GIF, you’ll see the new model toggle in action (so you can switch between the legacy and latest versions), and the results from this prompt: “A cat astronaut teacher teaching kitten astronauts about space travel and planetary physics while on a distant planet with no discernable sky or atmosphere. They should be wearing glass globe style astronaut helmets and space suits. Include a sign behind the teacher indicating this is cat astronaut school.” The new model nailed every detail — even the classroom sign. That’s something the previous version really struggled with, and it’s such a huge step forward for anyone creating custom art and course imagery inside Storyline. This new image generation model is available in version 3.105.35604. Have you updated and played around with the new model yet? What kind of prompts have you tried?Some AI Voices are Going Away in April: What to do Next
Following changes from our text-to-speech partner, ElevenLabs, some AI voices will be retired in April 2026, and we want to make sure you have time and support to plan ahead. What this means: Any audio you’ve already generated with these voices will not go away. After April 2026, you won’t be able to create new audio using the retired voices. You will also no longer be able to regenerate audio in existing courses using these voices. What to do next: If you've used one of these voices in your trainings, you'll receive direct email outreach from us. Review the AI voices that will be retired and ElevenLabs’ recommended replacements: View the impacted voices and how to update them. Stop using the soon-to-be-deprecated voices in your trainings. While existing audio will continue to play, you won’t be able to regenerate or create new audio with these voices after April. Look out for more direction from us soon. Our team is working on tools to help you easily swap voices on impacted audio files. We’re also exploring other ways to avoid similar disruptions in the future. We know that losing access to voices can be disruptive. We’d love to learn from the community as you navigate this change: If you’ve already navigated a voice swap, consider sharing what worked for you. What would make a migration tool most helpful for your workflow? If you need one-on-one help, our Support team is always here at support@articulate.comRecreate Rise Process in Storyline
Hi All I'm not sure if anyone will be able to help as I haven't been able to find any examples (that I understand) online. I'm trying to recreate the the Process block that's in Rise but in Storyline. I was trying to use the motion path but I can't quite get my head around the triggers needed for it to work properly. Does anyone have any examples or tutorials they could share? I've attached my file so that you can see what I'm trying to achieve. Thank you.
