Forum Discussion
Delay on Layers
I have a slide with a base layer and several layers that appear over top with certain triggers. A few of the layers are delayed to populate. A few items appear immediately but it takes an additional 1-2 seconds for the items to appear on the screen. Any idea why this would happen and how to resolve it?
1 Reply
Hi MelodieBrewer-c,
Thanks for reaching out. I'm happy to help!
To rule out corrupt elements in the project that may be causing the issue, I recommend importing the slides to a new Storyline project and testing if the problem will still happen in the new one.
If the issue persists, it would be good to examine the triggers and the slide properties to investigate further. Would you be willing to share your Storyline file with us so we can look at what you have set up? You may also share it privately by sending it along in a support case. We'll delete it when we're done testing.
