Loop video until end of slide

Feb 27, 2024

I have a video with objects on top of it. I would like to loop the video until the end of the slide.

I created a trigger to play media when media completes but this does not work.

Need answer tonight - thanks

Pinned Reply
Steven Benassi

Hi Everyone!

I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that some of you were running into:

From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

If you run into any issues, please don't hesitate to reach out to our Support team in a support case.

9 Replies
Garth Yorko

Create a new Slide Master. Put your video on the Master slide and then again on two layers.

Create triggers on the base layer, layer 1, and layer 2 to:

  • Show layer 1 when the video on the base layer completes.
  • Show Layer 2 when the video on Layer 1 completes.
  • Show Layer 1 when the video on Layer 2 completes.

See attached.

Robin Wooten

Thank you - I really appreciate your help. I ended up doing that but it was a BIG pain because I had different videos for every slide. So the whole project took me a lot longer than I anticipated. It was just one of those days where everything snowballed and I saw 4 am roll around. I am trying to understand why the trigger play media when media completes doesn't work. Curious

Johnathan Poertner

Thank you for this post! I thought I was going crazy because I had created a framework/template that uses looping video that is now broken. I knew that it worked once upon a time and couldn't figure out what happened. Hopefully this bug gets patched and fixed quickly, as now I can't use this template. 

Steven Benassi

Hi Johnathan!

So sorry to hear you've been affected by this issue as well!

As Robin shared, our development team has this behavior logged as a software bug in Storyline 360 version 3.85.31840.0. Not to worry! I've linked this discussion to the bug report and will provide updates as soon as a fix is in place. In the meantime, as a workaround, we suggest:

Or

  1. Add 2 layers and place a copy of the video on each.
  2. On the base layer, add a trigger to show Layer1 when timeline starts on this slide.
  3. On Layer1, add a trigger to show Layer2 when media completes.
  4. On Layer2, add a trigger to show Layer1 when media completes.

Thank you for your patience. I'm sorry if this has been slowing you down!

Iris Schlabitz

Hi,

What I also experience is, that the option to untick "Hide other slide layers" does not work correctly either. Meaning that if I set up my layers as described above by Steven, as soon as it jumps to layer 2, it makes everything that is on other layers invisible.

I hope this problem is solved quickly as the workaround (copying videos to multiple layers) makes the slides unnecessary large.

The bug seems to happen only with longer videos. Example attached!

 

Steven Benassi

Hi Everyone!

I’m happy to share that in Storyline 360 (Build 3.86.32028.0), we fixed a bug that some of you were running into:

From here, all you need to do is update Storyline 360 in your Articulate 360 desktop app!

If you run into any issues, please don't hesitate to reach out to our Support team in a support case.