Forum Discussion
mp4 video not launching automatically on first page of project
I created a Storyline project that should, on the first page, automatically launch an mp4 video file that I uploaded to the timeline. I have the Show Video: In Slide option selected and the Play Video: automatically option selected.
When I click Preview, the video automatically launches. However, when I publish the project to 360 Review and launch the project I get a black screen with a launch button on it.
Please see screen shot attachments. Does anyone know how to fix this?
Sarah H.
"Due to the new autoplay policies in some browsers, audio and video on the first slide of a course might not work. To fix this problem, Articulate added a play button to Storyline and Studio courses that have audio or video introductions. By clicking the play button, learners give their browsers permission to play the media..."
Storyline and Studio: Media Doesn't Autoplay When Slides Advance Automatically
And:
"Google no longer allows videos with audio to autoplay in Chrome 66+. As a result, a video on the first slide of a Storyline or Studio course might not work. Here's how to update your courses so learners have the best experience in Chrome..."
Storyline and Studio: Videos Don't Autoplay in Google Chrome 66 and Later
