Forum Discussion
Closed Captions no longer generated automatically?
I have noticed that when I use the AI text-to-speech tool in Storyline that even though the generate closed captions checkbox is selected, the closed captions are no longer being generated.
To get them to work I have to use the separate function to generate the CCs with AI but this is creating extra work for me as there are a lot of product names in my narration and the AI auto-generation mispells these, meaning that I have to manually adjust the captions for every bit of narration, and every time the narration is changed during a review cycle.
Is this expected behaviour following an update to Storyline, or am I encountering a bug?
Hi DavidTait and RonPrice,
I have some great news to share! We just released another update for Storyline 360. In Build 3.110.36211.0, we’ve included important fixes and new features. One of the fixes we’ve included is:
- Captions weren’t generated for text-to-speech narration created with AI Assistant.
This resolves the issue where closed captions weren’t being created automatically for AI-generated narration, even when the option was selected.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
3 Replies
There have been issues with SL generating CC even when the option was not selected. I can replicate the issue here too. Tried in Update 108 where it I know it was working and it is not working there any more either. It does work in the non AI TTS, so the issue seems to be isolated to AI Audio.
Hi DavidTait and RonPrice,
I have some great news to share! We just released another update for Storyline 360. In Build 3.110.36211.0, we’ve included important fixes and new features. One of the fixes we’ve included is:
- Captions weren’t generated for text-to-speech narration created with AI Assistant.
This resolves the issue where closed captions weren’t being created automatically for AI-generated narration, even when the option was selected.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
That's fixed it, thanks for letting me know.
