Forum Discussion
Closed Captions no longer generated automatically?
Hi DavidTait and RonPrice,
I have some great news to share! We just released another update for Storyline 360. In Build 3.110.36211.0, we’ve included important fixes and new features. One of the fixes we’ve included is:
- Captions weren’t generated for text-to-speech narration created with AI Assistant.
This resolves the issue where closed captions weren’t being created automatically for AI-generated narration, even when the option was selected.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you need additional help.
I have latest version this just started happening again
I would recommend submitting a case since it is working in the latest version
Hello ryanlesperance,
Are you still experiencing this behavior? We've released a new update for Storyline 360 (Update 111) yesterday. I recommend working on the latest version of Storyline 360 to take advantage of the latest features and fixes. Here are the step-by-step instructions for your reference.
If you're still having issues generating closed captions after updating, please let us know in this thread or privately in a support case.
