Forum Discussion

DavidTait's avatar
DavidTait
Super Hero
8 days ago
Solved

Closed Captions no longer generated automatically?

I have noticed that when I use the AI text-to-speech tool in Storyline that even though the generate closed captions checkbox is selected, the closed captions are no longer being generated.  To get...
storyline 360
  • EricSantos's avatar
    EricSantos
    4 days ago

    Hi DavidTait​ and RonPrice​,

    I have some great news to share! We just released another update for Storyline 360. In Build 3.110.36211.0, we’ve included important fixes and new features. One of the fixes we’ve included is:

    • Captions weren’t generated for text-to-speech narration created with AI Assistant.

     

    This resolves the issue where closed captions weren’t being created automatically for AI-generated narration, even when the option was selected.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.

    Please let me know if you need additional help.

RonPrice's avatar
RonPrice
Partner
8 days ago

There have been issues with SL generating CC even when the option was not selected.  I can replicate the issue here too.  Tried in Update 108 where it I know it was working and it is not working there any more either.  It does work in the non AI TTS, so the issue seems to be isolated to AI Audio.