New Video Controls Only Display When Hovering

Jun 22, 2022

Hi everyone, 

I'm loving the new video control features released yesterday, but I've noticed that the control bar is only visible when the mouse is hovering over it when published. Is there a way for the video control bar to remain visible throughout the video without needing to move the mouse? 

 

13 Replies
Jose Tansengco

Hi Alan, 

I made this quick recording to show what happens when I try to adjust the settings in the video control bar: 

Are you encountering different behavior when trying to adjust the settings in the video control bar? If so, you can reach out to our support team by opening a case so we can take a closer look at what's happening. 

Jose Tansengco

Hi Rachel, 

Making the visibility of the video controls in Storyline 360 conditional is currently not possible, but there is one simple workaround that you can implement, which is to add a shape on top of your video controls that will disappear after the initial viewing. Here's a screenshot to show you what this will look like: 

And I've attached a project demo so you can see this workaround in action. Hope this helps!

Rachel Horton

Thank you Joe. The workaround I used was to place a Hotspot with the dimension of 960 x 510 aligned to the top. This way the learner will still get the video controls to see the duration, progress and can interact with the play/pause button. The hotspot covers the seekbar so they can't click on it to drag it. 

Kelly Auner

Hi Abinaya and Rachel!

I'm sorry to hear that the full-screen control doesn't work when you publish your course to the LMS.

  • Does this issue happen when you view the course on a desktop computer and/or a mobile device?
  • Have you tried testing your course in SCORM Cloud? This article will walk you through how to get started there

If the issue persists, then we'll be happy to take a look at your file to see what's going on. You can share your file with us here or privately in a support case. If the course works properly in SCORM Cloud, then the issue is likely within your LMS, and I'd recommend reaching out to them for assistance.