360 Image not visible after publishing in Storyline 360

Hi Dave,

Sorry to hear that you ran into this snag. 

You'll want to make sure that your 360° image has a 2:1 aspect ratio to allow it to display properly in your course. 

If you're already using this aspect ratio, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!