Forum Discussion
360 images not working on Windows Touch devices
Has this issue been resolved yet, or are there alternative workarounds that do not require manual override of touch inputs within a web browser?
It has been more than 4 years since the first flag for this input issue.
My team struggled with this 2 years ago, and used the Chrome/Firefox workaround, but this solution is not ideal for end users that need to run this content on a daily basis.
Hello ReinetHerbst-Ro,
I hear you. This has been a tough limitation for a long time. Our team is still looking into the 360° image touch input issue on Windows touch devices, and I do not have an update to share right now.
One option that works without the developer tool changes is to use a mouse, trackpad, or stylus to move around the 360° image. I know that may not be ideal for your setup, but it avoids the manual override you mentioned.
I’ve added your experience to the report so we can update you here as soon as we have news.
Thanks for sharing how this impacts your team and learners!