Forum Discussion
360 images not working on Windows Touch devices
We have recently built modules using the 360 degree images feature in Storyline 360. These work as expected on Desktops and on mobile devices using the responsive player, however not on the device t...
Is there any solution to this yet?
Am working with Viewsonic touchscreens in classrooms and not being able to navigate round the 360 images on the display is a real pain.
Hi Ben,
Sorry to hear that you ran into this issue. We're still working on fixing the the bug discussed here but we'll be sure to leave a message as soon as a fix is released.
The workaround that we've identified is to use either a pen or trackpad/mouse to move the 360° image in your course. We apologize for any inconvenience this may have caused.
Any updates on this? It'd be great to have touch inputs done natively. We have a work around but it's pretty cumbersome to apply and needs setup again once you close the browser or restart you computer.
@Ben, if you look at this forum post, you can see how folks turned on Mobile Touch Inputs via a web browser's Dev Tools here:
https://community.articulate.com/discussions/articulate-storyline/touch-screen-interface-on-360-content
I was successful in Chrome.
