Forum Discussion
64-Bit Storyline 360
Is there a way to access a 64-bit version of Storyline 360? I noticed what I have installed through the 360 suite is only 32-bit and I'm finding that I may be reaching a ceiling with performance whi...
Hi Everyone!
Great news! I'm happy to share that we just released Storyline 360 (version 3.82.31354.0), which includes a new 64-bit version of Storyline 360! Harness the processing power in modern computers with 64-bit Storyline 360. Large, media-rich courses benefit from increased stability and faster performance!
To use 64-bit Storyline 360, please update your Articulate 360 desktop app, then click the Install button next to the Storyline 360 app with the 64-bit and beta labels. The Install button will change to an Open button when the installation is complete.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
A >5 year thread, and really nothing from Articulate on solving this issue, that's sad and shows a huge lack of customer support. Sitting on laurels and expecting those who use it to put up with it will not last much longer.
64 bit apps have been around for 15 years, long before Articulate even started working on the Storyline360 application. I find it rather odd and it shows a lack of vision that there is not a 64bit version out or even in the pipeline at this time (or a Macintosh version of this software.) It seems that actual development has stopped, and only little shiny buttons are being added to keep the masses using this, while breaking things that used to work.
I am having to restart the app after it crashes several times a day at this point, and am using actions that are built into the program (no javascript or external coding). I do have a lot of variable/text entry fields that are used for assessment in real time, and other interactions on the same layers; this however should not be an issue. I have over 6GB of ram free during use of the app. And as stated above over 5 years ago, have to wait for several seconds when updating fields or images to continue working. I have submitted so many "what were you doing when the program crashed" messages, it's nauseating.
instead of adding in more bells and whistles for the upcoming major release, maybe focus on a stable 64bit, non-memory capped application that takes full use of the CPU caching and can access the GPU for rendering as well. For the money this costs, and the huge user base you have, it should be expected.
I feel your pain. I've since found ways to mitigate the issues but they are by no means fixes. I tend to stay away from building projects with too many layers added to a single slide and host videos externally using embedded links instead of inserting videos directly. I have also noticed if the file gets large that breaking it into more scenes than I'd typically use aids in testing things more quickly. These things have allowed me to continue projects and avoid the delay mentioned previously (and most crashes), but I really wish a 64-bit version of this software would be made available so that it just works instead of having to jump through hoops to complete a project.
