Forum Discussion

HangSu's avatar
HangSu
Community Member
3 years ago

A thick black border in the window screenshot taken

Hi, I want to use the screenshot function inside the Storyline to insert a screenshot for a entire window. I have noticed that a thick black border will always show in the screenshot taken (see th...
storyline 360
ErinSapienza1's avatar
ErinSapienza1
Community Member
9 months ago

This bug is still an issue.

  • KellyAuner's avatar
    KellyAuner
    Staff
    9 months ago

    Hi ErinSapienza1,

    Thanks for following up on this!

    I'd love to hear more details from you while investigating further. I tested this on my end, and I see a black border around screenshots of desktop apps but not my browser window. Do you see a black border around all screenshots or specific ones? If you can provide a screen recording or screenshot of what you're seeing, that'd be incredibly helpful! You can share those here or privately in a support case and we'll delete them from our systems once troubleshooting is complete.